I am.
Poor service and slow or zero email response. LCD needs to step up.
Poor service and slow or zero email response. LCD needs to step up.
Anyone still waiting for their last FP3000 order?
- Thread starter Thatwouldbegreat
- Start date
- Status
I'm waiting for a response 5 emails and one private msg, since one of two gallons broke. Packed right on top of each other so all the pressure of the top was on the bottom gallon. Basically I paid double price for one gallon.
I received my gallon a week ago.
I got my 2 gallons last week.
Got my gallon a month ago
got mine yesterday
I recieved mine last week.
My came in today!
Mine arrived Friday 4/13.
Hope that's not a bad sign!
Hope that's not a bad sign!
Got an email today, they are sending mine soon!
Received first and third order. Second is still missing somewhere in Fed Ex land.
I got half my order and no one is replying back to me to correct it due to fedex messup
I really like Lubecontrol products.
I imagine that they are having growing pains.
I imagine that they are having growing pains.
There products are top quality.
I just wish they had enough help, to answer questions on their own message board.
I also hope in a short time, we can order FP3000 at any time. Not just on special occations.
I just wish they had enough help, to answer questions on their own message board.
I also hope in a short time, we can order FP3000 at any time. Not just on special occations.
i received my FP3000 and LC20 last week. it took many emails and a phone call to get a straight answer from them, and this dialogue lasted for over a week.
it had turned out that they had some issues with their latest batch of LC20 (which they didn't tell me until i called), which i had ordered with the FP3000. They had told me they had shipped on the thursday. i live in texas, so i expected it by monday, if not tuesday at the latest. i don't receive it, so i start emailing more, and they said that they had issues with shipping, but it should be on its way. the next thursday, still nothing, so i email them again, and they tell me to call the warehouse person. i call, and he says that they never shipped my order out, but that it was now ready now that they had enough good LC20. they said they didn't want to tell me bad news? that doesn't really make sense to me, i'd rather know what is going on, then just assume they are not taking care of business.
i'm using the FP3000 and LC20 now, and hope to see some improvements. they really need to work on their communication, as the misleading is not very encouraging from my standpoint. when i finish using the FP3000 and LC20, i will have to examine their business practices to see if they have improved, if not, i'll move on to something else.
it had turned out that they had some issues with their latest batch of LC20 (which they didn't tell me until i called), which i had ordered with the FP3000. They had told me they had shipped on the thursday. i live in texas, so i expected it by monday, if not tuesday at the latest. i don't receive it, so i start emailing more, and they said that they had issues with shipping, but it should be on its way. the next thursday, still nothing, so i email them again, and they tell me to call the warehouse person. i call, and he says that they never shipped my order out, but that it was now ready now that they had enough good LC20. they said they didn't want to tell me bad news? that doesn't really make sense to me, i'd rather know what is going on, then just assume they are not taking care of business.
i'm using the FP3000 and LC20 now, and hope to see some improvements. they really need to work on their communication, as the misleading is not very encouraging from my standpoint. when i finish using the FP3000 and LC20, i will have to examine their business practices to see if they have improved, if not, i'll move on to something else.
You must be lucky considering no one has answered any of my emails yet. I've ordered 3-4 times before and they were very prompt regarding any questions or problems I would have. It seems it was my fault to choose fedex ground delivery since they can never delivery anything right, trying to save few bucks now I am out 54 dollars. Ups ground seems to be the only legit ground delivery service as fedex has kids delivering.
- Status
Similar threads
