Another Parts store clerk story.

Messages
1,649
Location
Bowie, MD
Originally Posted By: shpankey
No not at all. For the green stuff look at the bottom number. I think the start of the number has to be M05010 or earlier. But double check the GC thread here to be sure. I just noticed the old caps on top and thought I had a chance of getting a bottle. I didn't though. I only purchased those two bottles to [censored] the clerk off. lol
If you want green oil, get some Pennzoil Ultra hornets
 
Messages
358
Location
GA
Originally Posted By: Robenstein
Yes at Advance Auto I had a clerk do something similar. I went in looking for Rotella 10w30. Not seeing any on the shelf I asked if they had any in the back or if they could/or would be getting any in stock. He said "All we have is the 15w40 and the 5w40 Synthetic. If you want a 10w30 you can only get that in a car oil. Rotella does not make a 10w30 diesel oil, nobody does". I tell him that actually almost all major blenders offer a 10w30 diesel oil. He goes on to challenge me saying that as a parts person he knows what is and is not available. I then walked out to my car, grabbed an empty gallon jug of it, and walked back in and said "ok then explain this Mr. know it all." Last time I went in there.
crackmeup
 
Messages
358
Location
GA
Originally Posted By: sangyup81
Originally Posted By: shpankey
No not at all. For the green stuff look at the bottom number. I think the start of the number has to be M05010 or earlier. But double check the GC thread here to be sure. I just noticed the old caps on top and thought I had a chance of getting a bottle. I didn't though. I only purchased those two bottles to [censored] the clerk off. lol
If you want green oil, get some Pennzoil Ultra hornets
Undercover SOPUS employee identified..... Prepare for battle... gladiator
 
Messages
3,208
Location
Indiana
Originally Posted By: sangyup81
Originally Posted By: shpankey
No not at all. For the green stuff look at the bottom number. I think the start of the number has to be M05010 or earlier. But double check the GC thread here to be sure. I just noticed the old caps on top and thought I had a chance of getting a bottle. I didn't though. I only purchased those two bottles to [censored] the clerk off. lol
If you want green oil, get some Pennzoil Ultra hornets
Schaeffers S9000 is green too banana
 
Messages
152
Location
Indiana
As a professional parts man (purchasing side, not sales side) I am appalled that any clerk in an auto parts store would argue with a customer like that. Assuming this turkey wasn't the manager, I would have gone to him and demanded this idiot be fired for his behavior. If he WAS the manager, I would asked for the name of the district manager. Under no circumstances should a employee interject negative comments about a product for sale in the store like that, especially unsolicited. If you ask for an opinion, it should be offered as in, "This is our most popular product in this line', or "this is what I use personally", or "in my opinion, this one is better", but they should really go no farther. If the customer knows what they want, you sell it to them, no questions asked. If they don't know, have them consult their owner's manual, or their dealer, or online sources such as this, but never never never get into a [censored] contest with a customer because they want to buy one brand, and you want them to buy another.
 
Messages
24,366
Location
Central Florida
Quote:
Why is there such surprise at this? You don't need more than a HS diploma or GED to work at a Pep Boys or such.
For most auto parts store employees, it was either retail auto parts.... or working in drive thru window and asking customers if they want to super size their value meal for 49 cents. My nephew works at AutoZone in central FL and likes it. He says 90% of customers are dumb and can't fix their own car.
 
Messages
3,730
Location
SE PA
Retail can be interesting. Did it for a number of years. You get all kinds. But the one who stuck a 9mm in my face took all the fun out of it.
 
Messages
5,653
Location
Central IA
Originally Posted By: Trajan
Retail can be interesting. Did it for a number of years. You get all kinds. But the one who stuck a 9mm in my face took all the fun out of it.
I have been there. Someone tried to carjack me at knifepoint at my job.
 
Messages
1,408
Location
NH
i would not have fired him but that would be his last chance... be helpful if you can then shut your mouth if i was in sales...make the sale and be pleasant
 

shpankey

Thread starter
Messages
1,577
Location
Tulsa, Oklahoma, USA
He wasn't the manager. Just a kid. I would have been utterly happy if someone would have just corrected him and his misinformation. What I can't really get was his passion. I mean, he was so emphatic. I don't know if he was doing this just as a tactic to make me believe him, or if he really honestly believed what he was saying. I kind of lean towards the idea that his knowledge was challenged and his ego kicked in and went wild. He was kind of in a "chips all in" position so his lies just kept getting bigger in an attempt to save face.
 
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Messages
982
Location
Earth
Probably because his whole life (according to him) revolved around being around motor oil in some way,shape,or form. And you questioned his whole existence by not agreeing with him.
 
Messages
2,324
Location
Baltimore, MD
Well, everyone here can be happy with this former Jiffy Luber. I tried to educate based on facts. I learned a lot from this site and other research. I worked with a guy who would put 5w30 in everything, even diesels. Or people who would use scare tactics to sell high dollar services. Even with me staying honest, I was able to keep up in sales with the dishonest.
 
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