I’m logged in. Same thing in app and pc web browser
Amazon changes AGAIN reviews...............
- Thread starter Pablo
- Start date
Not sure if I’m understanding, not that that would be unusual
So for the heck of it, I just clicked on these speakers. Typically I don’t look at four and five star reviews. I automatically go to one star and two star..
So I clicked on two star and I kept clicking see10 more reviews, page after page with no limit
https://www.amazon.com/portal/custo...eviewerType=all_reviews&filterByStar=two_star
So for the heck of it, I just clicked on these speakers. Typically I don’t look at four and five star reviews. I automatically go to one star and two star..
So I clicked on two star and I kept clicking see10 more reviews, page after page with no limit
https://www.amazon.com/portal/custo...eviewerType=all_reviews&filterByStar=two_star
Your request to see more reviews has been sent. You'll receive an email within 5 business days.Not sure if I’m understanding, not that that would be unusual
So for the heck of it, I just clicked on these speakers. Typically I don’t look at four and five star reviews. I automatically go to one star and two star..
So I clicked on two star and I kept clicking see10 more reviews, page after page with no limit
https://www.amazon.com/portal/custo...eviewerType=all_reviews&filterByStar=two_star
My point exactly
Amazon has been testing a lot of changes lately, and the return process is being revamped as well. It doesn't affect every customer, or to the same degree, but they are occurring whether one sees them or not.
The review system, which has never been great, is being put behind login walls, and worse, can even be limited even when a customer is logged in.
Customer service is now like everyone else; you're connecting to "Joe" from a center in South Asia, reading a script, and doing what they can to quickly end the chat, and move onto the next issue. Don't be surprised if Joe's promises don't hold. And that's if you can even get to Joe, because contact with him is buried below a lot of useless AI-driven crap.
Because their return privileges have been abused so much, they're taking action and being more strict about returns, and refund periods have gotten longer. But they still haven't taken the step that would do the most good -- actually vetting what gets returned -- and the self-perpetuating cycle of used/damaged returns being recycled, and sent out as new items persists. The odds of getting something opened, used, broken, or even disgustingly unhygienic have risen over the past couple years. Sometimes, it's glaringly obvious, sometimes, it's harder to notice, but the LPN sticker betrays all.
Accounts are being banned for no logical reason, out of the blue.
A lot of it reeks of using AI to set some opaque criteria, and having it execute without any thought or context. Welcome to 2026.
These large companies no longer have to pretend to care about their customers. They, and their peers have amassed enough market share to not have to, and with nobody in authority to keep them honest, it's their game, that you have to play.
The review system, which has never been great, is being put behind login walls, and worse, can even be limited even when a customer is logged in.
Customer service is now like everyone else; you're connecting to "Joe" from a center in South Asia, reading a script, and doing what they can to quickly end the chat, and move onto the next issue. Don't be surprised if Joe's promises don't hold. And that's if you can even get to Joe, because contact with him is buried below a lot of useless AI-driven crap.
Because their return privileges have been abused so much, they're taking action and being more strict about returns, and refund periods have gotten longer. But they still haven't taken the step that would do the most good -- actually vetting what gets returned -- and the self-perpetuating cycle of used/damaged returns being recycled, and sent out as new items persists. The odds of getting something opened, used, broken, or even disgustingly unhygienic have risen over the past couple years. Sometimes, it's glaringly obvious, sometimes, it's harder to notice, but the LPN sticker betrays all.
Accounts are being banned for no logical reason, out of the blue.
A lot of it reeks of using AI to set some opaque criteria, and having it execute without any thought or context. Welcome to 2026.
These large companies no longer have to pretend to care about their customers. They, and their peers have amassed enough market share to not have to, and with nobody in authority to keep them honest, it's their game, that you have to play.
Sigh. It's almost enough to make me drive to Walmart some days...
You certainly don't have to play.
There are numerous other sources for anything you might find on Amazon.
Maybe if more people started shopping elsewhere Amazon might improve its practices?
They have in some ways ruined Whole Foods, like why should I have to pay for Prime to enjoy the sale prices?
You have been shadow banned
Start ordering from their online store. No need to go in and when it comes to oil and filters at least, you have more selections available than in the store.
Yes, Walmart here has finally made their online shopping website half decent too. If they have the stuff I need it is always much cheaper than amazon.
It would depend on what you buy. We buy the same supplements, Skechers shoes (made in China anyway) and other normal household type things over and over with zero issues. But yea-if you are buying car parts or filters or the like I could see potential issues.
I've ordered stuff from Walmart before and it seems like they still need to work on their shopping procedures. Last time I made an order, it came in a half a dozen shipments spread out over a week. The last shipment was a medium sized box with a single bottle of pasta sauce bouncing around inside.
Up here not smooth and not in stock and taking forever
Site works fine (reviews) for me. Just checked. Im always logged in. I use Prime video alot. I think I returned one product in 5 plus years. Can't recall what it was. One time an order was damaged (or lost). They promptly refunded my money. But I had to reorder. Which I thought was lame. But all told I like shopping there. And I have purchased a few (cheap) no name auto parts with good results. Also I do not leave reviews. No desire unless something is blatantly wrong. Just sharing my experiences.
Around here, walmart.com is quicker than Amazon even though Amazon has a large warehouse presence here in KC area. I get alot of walmart and 3d party stuff from their Bentonville warehouse and fedex shows up with it quickly. I feel Amazon holds my order, even if it comes from a kc warehouse because I am not a Prime member. When I tried free prime I never got anything within the two day alleged delivery promise.. Of course your YMMV
When Walmart ships FedEx it’s great.
When they change my shipping order to delivery from local store it often goes south. I have had many things stolen. The “delivery” pictures are funny. From the completely empty picture of the sky to the empty bag propped against my door in an attempt to make it look like something was in it.
We have signed back up with Amazon. At least it arrives.
When they change my shipping order to delivery from local store it often goes south. I have had many things stolen. The “delivery” pictures are funny. From the completely empty picture of the sky to the empty bag propped against my door in an attempt to make it look like something was in it.
We have signed back up with Amazon. At least it arrives.
It's not just Amazon who is succumbing to ehs-ittifcation.
When Bezos ran the company, it was customer-first. No longer under Jassy.
It would be pretty difficult to live a modern, practial life without being touched by these companies.
Not just your shopping portal. Your insurers. Your communications (ISP/cell phone) providers. Your media providers. Worst, your health care providers.
Priority #1 for their executives is profit, and keeping the share price up. And if they're deemed failures, they can ride their golden parachutes to a cushy retirement, or find the next sucker willing hire them.
If you don't recognize the state of late-stage capitalism we live in, you're not paying attention.
The fact that Walmart, of all stores, is now seen as a refuge from Amazon speaks volumes.
