Originally Posted By: PW01
You know, there seems to be a lot of beating up on Frank going on here.
I use ARX, and I have done nothing but rave about it, both here and to my friends in person. It is an amazing product no doubt about it.
There is a very simple remedy to the situation now being discused.
Frank should compose a simple, brief and polite stock response to those who need to read the ARX FAQ, that also contains a link to the FAQ and a smile. You could then leave it at that.
May I suggest the following:
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I am sincerely glad that you are interested in Auto-RX. It is always wise to learn, as much as you can, about any product before using it. I want you to be a happy customer, because
you are the reason why I created ARX, and
you are why my product contues to be sold.
The very best way I can help you, is to refer you to
the ARX FAQ page, which that link will take you to directly. Your questions are answered there. If you have questions which are not answered by our FAQ, then please ask them at our
Auto-RX forum by hitting on the link. We would love to have you as a member. So please, come on over, and get involved!
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No reasonable person is going to be offended by that. So all any of you have to do, is cut and paste the above, into any thread where it is called for. Then the problem is solved.
I remain a happy user of ARX, and I continue to believe that ARX could make a real difference in the world. It pains me to see the PR problems that the ARX Corporation continues to experience, and yet clearly such problems are caused, by mistakes made by, ARX Inc., itself.
I would LOVE to see these problems resolved, because I sincerely believe that ARX offers a very real and effective solution to problems which adversely affect our PLANET's environment, and so I certainly hope that ARX will become even more widely used than it is now.
I truly hope I see no more complaints, from Frank or anyone else at ARX Inc., regarding the common and necessary functions of conducting busines and maintaining good customer and public realations.
By the way. The Auto-Rx FAQ is in need of some correction, and indeed here is a perfect example, of what the ARX Coporation can do, to help itself. Please read this thread.
Autorx site and high mileage oils
I really and truly, sincerely and even desperately, hope that ARX does well and continues to prosper. It is for this reason only that I say anything to you at all about this.