2014 Fast Lube Operator Survey Results

Messages
220
Location
Massachusetts
National Oil & Lube News September 2014, page 18 http://noln.uberflip.com/i/368044 There are many more pieces of data, here are just a few that I find interesting: Cost of goods for standard, full service LOF: $12.18 Break-even car count: 27.75 Miles customer drive between oil changes: 4597 Vehicles equipped with oil monitors: 41% Miles driven between OCs by vehicles with monitors: 4686 (and miles driven between OCs by vehicles with monitors has DROPPED for three straight years) Overall breakdown of Motor Oil Sales: Conventional: 47% Synthetic Blend: 9% Full Synthetic: 15% High Mileage: 18% Diesel: 10% Re-refined or "green": 1% other: 1% Overall breakdown of motor oil sales by weight/grade: 0W-20: 13% 5W-20: 29% 5W-30: 39% 10W-30: 6% 5W-40: 1% 15W-40: 1% other: 1% By an overwhelmingly HUGE margin, engine air filters are by far the best selling "add-on" service. Headlight restoration is a big business.
 
Messages
24,232
Location
CA
Originally Posted By: friendly_jacek
This is probably the most important part. Average ticket $71.02. This is where the money is (unnecessary services).
It's not hard to hit that number, when they're charging $40 for conventional, $60 for HM and $77 for synthetic. Besides, most cars need a tire rotation at each oil change. I wonder if they're also selling that service.
 
Messages
1,981
Location
Greatest Earth on Show, UT
I'm not surprised by the relatively low number of miles driven between OC for vehicles with OLM. I had a company car with one (2011 Impala, I believe) and the OLM would take me to about 7,000 miles between oil changes. However, many of my coworkers would take theirs in every 3k miles, which would work out to 2-2.5 months, because of ingrained habits.
 
Messages
24,232
Location
CA
Originally Posted By: NMBurb02
I'm not surprised by the relatively low number of miles driven between OC for vehicles with OLM. I had a company car with one (2011 Impala, I believe) and the OLM would take me to about 7,000 miles between oil changes. However, many of my coworkers would take theirs in every 3k miles, which would work out to 2-2.5 months, because of ingrained habits.
Our policy requires the drivers to follow the OLM.
 
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