Hello all,
This post is to seek help for a really good buddy of mine.
I'll provide details and hope to keep the story short :
Car : '16 Subaru Legacy, 2.5L 4 cyl.
Last oil change : 3/15, at a Subaru dealer
We were travelling to Chicago on 3/17. Noticed smoke in the rear view mirror. Immediately got off the highway into a McD 0.3 miles away. We shut off the engine just as soon as the Low oil pressure and low oil level lights came on. Definitely clanking from the engine.
Towed it to a really friendly dealer in Indiana for brief diagnosis on 3/18, Saturday.
The DRAIN PLUG WAS MISSING!!!!
Dealer filled fresh 5 qts of oil and a new filter. Technician says the car hesitates over 3000 RPM and slight knocking sound when its up on the hoist. "At least a short block replacement is needed" is what he mentions on the service receipt.
We drove back home (~250 miles) yesterday, keeping the eRPM below 2000. No weird noises noted, except a whining noise when letting off the gas at idle, where the oil pressure is the lowest.
How do I help my buddy, who isn't well versed in engines?
1. Have the Subaru dealer who did the oil change 2 days before the failure provide a new short block?
2. Thorough inspection of rods, bearings, metal shavings in the pan, Used oil Analysis?
3. Contact Subaru Corporate?
Please share your thoughts and ideas.
This post is to seek help for a really good buddy of mine.
I'll provide details and hope to keep the story short :
Car : '16 Subaru Legacy, 2.5L 4 cyl.
Last oil change : 3/15, at a Subaru dealer
We were travelling to Chicago on 3/17. Noticed smoke in the rear view mirror. Immediately got off the highway into a McD 0.3 miles away. We shut off the engine just as soon as the Low oil pressure and low oil level lights came on. Definitely clanking from the engine.
Towed it to a really friendly dealer in Indiana for brief diagnosis on 3/18, Saturday.
The DRAIN PLUG WAS MISSING!!!!
Dealer filled fresh 5 qts of oil and a new filter. Technician says the car hesitates over 3000 RPM and slight knocking sound when its up on the hoist. "At least a short block replacement is needed" is what he mentions on the service receipt.
We drove back home (~250 miles) yesterday, keeping the eRPM below 2000. No weird noises noted, except a whining noise when letting off the gas at idle, where the oil pressure is the lowest.
How do I help my buddy, who isn't well versed in engines?
1. Have the Subaru dealer who did the oil change 2 days before the failure provide a new short block?
2. Thorough inspection of rods, bearings, metal shavings in the pan, Used oil Analysis?
3. Contact Subaru Corporate?
Please share your thoughts and ideas.