Originally Posted By: apwillard1986
That doesn’t mean it shouldn’t work. By that logic cars should not have dipsticks… In deference to SOPUS I am relieved to discover that they at least had the presence of mind to remove the product data links that all lead to a “coming soon” page. Shell has a global PDS site that is kind of a bugger to navigate but it is almost always available. I never figured out why they couldn’t just drive the link for the Pennzoil PDSs to their PDSs on that site. At least it would save the customers some time and supply the data for those customers in the minority.
"Coming soon" I have never seen anything like that. Until recently all of SOPUS websites had a disclaimer "website site undergoing routine maintenance" and the lubematch was down. The only way I could read a TDS from Shell was that I have their website bookmarked.
On the same token when there is a topic on Mobil-1 or XOM product you do not see me bashing their product even though I call their tech line, email them, for even simple questions XOM has never and I mean never answered a single question of mine. When I have called it is like for some reason I am a major inconvenience to them. I have not had this problem with Shell, Chevron, BP Castrol, or Ashland(Valvoline).
So I am willing to forgive a website problem that is maybe contracted out to a third party, as long as I can email or call a companies tech line with a fast accurate response. Ask Shell what is the primary base stock of Pennzoil Ultra. Shell will tell you group III. Ask XOM what is the primary base stock of Mobil One you will get a generic Mobil-1 uses 15 different base stocks. Does either statement really mean a whole lot in the terms of the performance of a motor oil. No, but it is nice if I am potentially going to buy your product you answer some of my elementary questions.
