If I click on the HP Service app on laptop it says I have all the updates for my laptop (2 got installed today but did not seem to help). As does the Windows update.
Windows 11 BSOD
- Thread starter Donald
- Start date
OVERKILL
$100 Site Donor 2021
Still a good idea to check the installed versions against what's listed on that page.
Are you still waiting on the USB stick?
Waiting for USB memory stick. Driving to a store vs waiting a few days for Amazon.
Does it stay up long enough to be able to kick of Windows' memory diagnostic? Just type 'memory' into search and it should come up.
OVERKILL
$100 Site Donor 2021
Works fine with 8GB, FWIW. It's no more memory hungry than 10, which runs "OK" even on 4GB, though noticeably better on 8+.
I have run the HP memory diagnostics (extensive) from the Systems Menu (not Windows) several times and no issues.
Ok memory stick arrived. It's USB A (old) on one side and USB C on the other side. On my Acer small laptop I down-loaded the memtest and inserted the memory stick and created and verified the image. But on my Acer I get into the boot menu and the USB memory stick does not show up. Only Windows Bood Menu.
This is what's on the memory stick: (picture)
What did I miss?
OVERKILL
$100 Site Donor 2021
Memtest 4 is the old BIOS version, you should have grabbed the current (11.1) UEFI version.
Ok I formatted the USB memory stick.
Downloaded the newer version and wrote the image to the USB memory stick. But it still does not seem bootable.
The Acer boot manager only shows Windows Boot Manager.
Downloaded the newer version and wrote the image to the USB memory stick. But it still does not seem bootable.
The Acer boot manager only shows Windows Boot Manager.
I must still be missing something.
OVERKILL
$100 Site Donor 2021
Go here:
https://www.memtest86.com/download.htm
And from the top of the page, the link to the free version for 11.1:
https://www.memtest86.com/downloads/memtest86-usb.zip
If you scrolled down to the downloads section at the bottom, that's for the legacy BIOS version, version 4.
https://www.memtest86.com/download.htm
And from the top of the page, the link to the free version for 11.1:
https://www.memtest86.com/downloads/memtest86-usb.zip
If you scrolled down to the downloads section at the bottom, that's for the legacy BIOS version, version 4.
My HP (that gets the BSOD) Laptop is 2018. My Acer (a year or two old) I have used to test if the USB is bootable.
Which version for my 2018 HP ProBook?
OVERKILL
$100 Site Donor 2021
The UEFI version, 11.1
That's what I downloaded the second time. If you look at the picture of the contents of the USB drive it's different than the first one. It mentions EFI. So that should be 11.1.
But the USB drive does not seem bootable. Do I need to do something to make it bootable.
Also (and oddly) when the writing of the image to the USB is done, I seem to end up with a D & E drive on the USB. For the E drive it cannot determine the file system.
OVERKILL
$100 Site Donor 2021
Did you use the tool that was in the ZIP file to make the USB?
Not sure what was wrong but did it a second time and it works fine. I am running the normal 4 passes, but for pass 1 it found no errors on HP ProBook.
OVERKILL
$100 Site Donor 2021
Excellent. Yeah, let it run the full round series, if it finds nothing, we can scratch RAM off the list!
Ok. All four passes ran and zero errors.
Back to the beginning, you have cleared everything and re-installed Windows?
Similar threads
