it's my 11 y.o. daughters. She plays roblox quite a bit on it, watches Youtube vids, that's pretty much it. She gets the BSOD at least 2 times a day. I bought it in November. would the"code" be good enough to figure out what the cause is?
I'd suspect RAM or hard drive. My laptop was giving blue screens when the hard drive started failing. You could try re-seating the RAM, but you might want to run a disk scan too.
Originally Posted by jayjr1105
Originally Posted by daves66nova
I ran the memory scan tool and no errors were found. This is the bsod code, "SYSTEM THREAD EXCEPTION NOT HANDLED"
That's rather generic. What memory test did you run? You need to run memtest86. Windows memory test is a joke.