Whatever happened to Internet car salesmen?

Joined
May 31, 2002
Messages
3,863
Location
St. Charles County, Missouri
Bought my first car using a web site in 1997. You'd make a price request and the Internet sales guy would contact you. Checked a couple of online sales sites a few weeks ago for my girlfriend. I had my number on the request form (not that I ever answer unrecognized calls) and found that my infrequently used voice mail box was completely full. Literally a dozen sales reps from several different dealers called me. My assumption was other sales people bitched about one person getting all the sales so now they just throw it out to everyone and everyone makes a call. Plus lots of texts, but that's slightly less annoying.

She found a car that she was interested in and while driving to the dealer I got a message that car was no longer available. It was available and sitting out front ready to drive. Whether it went off the list when she made the appointment or it was just salesman A attempting to hijack Salesman B is a question. Turned a fairly benign experience into another dealership hellscape. Literally took me fifteen minutes to clean out all the voice mails. A guess that was a good thing because I was able to erase a couple of Indian sounding IRS agents threatening me with jail if I didn't send them Apple gift cards at the same time.
 
Internet sales are the new fleet sales around here. And not so new...
Of course the web is the only way you can buy a Tesla; others will follow.
 
I suspect that the dealer sales and pricing model of the past few years has become much less inclined to offer good deal pricing online than was the case when I bought my last new car in 2018.
There was a time when those dealers that would play would make really sharp offers via email.
Seems not to be so much the case currently, but a nice sales slowdown would change all of that,
Heck, with the access we have today on things like model inventory, beating up a dealer in negotiations should be a piece of cake, depending upon what you're shopping, of course.
 
I bought many cars by dealing with the internet sales department in the past. Like you mentioned, I think these internet inquiries go to the entire sales staff now, first come, first serve.
 
Back
Top Bottom