Dealership Hijinks

[zerosoma]

Originally Posted By: M1Accord
Originally Posted By: hattaresguy
Maybe this is why I have a different experience with dealers.

I don't care about an extra g note or two here or their on the sale, but I keep my vehicles so long that over their life it averages out to nothing.


I am the same way, I want enjoyable buying experience so I avoid Toyota dealerships and most Ford and Chevy places. It is funny that Acura dealership in big towns of NOVA and DC are staffed with xxx and they are the worst slim balls in the car sale industry.




Well, as someone stated earlier in this thread, as with house buying, if it is a relatively smooth experience, generally you are the one getting bent over. Not always, though.

I like to keep it civil but keep it interesting. When I was younger, I bought my Grand Am GT at sticker price...and I got taken to the cleaners. I was 19, needed a new vehicle as my Impala was in bad shape. I didn't argue or ask many questions. I knew I was getting a Certified Pre-Owned GM vehicle and getting their 'extraordinary financing offer'. Didn't ask the interest rate. Didn't ask anything at all.

Ended up paying $11,995 sticker price; plus added incentives, taxes, fees, and an insurance package that I was easily talked into. Final NET cost of the car? $14,000. After their awesome financing, I paid almost $16k for the car. Flippin....

Blue Book value at that time? $8,900. ...rip...off...

So it is good to ask questions - and it's the salesman's job to make sure you leave happy. If they don't care it's probably because they don't care. You can't go in there being a total jerk but you also should know what you want and at what price

 

[moving2]

Originally Posted By: NHGUY
I laugh how 2 faced Toyota is.They claim their vehicles will last forever,you can hand them down to your daughter or granddaughter(like that commercial with the smiling baby with the big ball of hair behind the head),but when you show up at the dealer they claim your car is old (at 6 years?) and needs to be unloaded for a new one.


NHGUY- news flash:

1. Car companies want potential customers like you to think their cars are reliable so you'll give them your $.

2. Car companies want you to continue buying their cars at regular intervals so you'll give them more of your $.

Now get ready for the shocker...

3. Car dealerships want to sell you cars, and *gasp* will often say what it takes to get you to pull the trigger.

A car company is a business, hopefully one that provides you with a decent product, and provides them with adequate profit to develop more cars. There is nothing shocking or even hypocritical about any car company / dealership doing exactly what you describe.

 

[rjundi]

The key thing is obnoxious.

They tried pulling it when they sold my wife her Subaru Legacy GT(dealer swap). They wanted to charge her for the key.

My wife called the Subaru customer care # while taking delivery and asked the rep to to talk to the finance manager doing the final sale. We got another key.

 

[antiqueshell]

Originally Posted By: rjundi
The key thing is obnoxious.

They tried pulling it when they sold my wife her Subaru Legacy GT(dealer swap). They wanted to charge her for the key.

My wife called the Subaru customer care # while taking delivery and asked the rep to to talk to the finance manager doing the final sale. We got another key.


Good point, I find increasingly if you refuse to "play the game 'their way--getting bent over', that the tone of sales person AND management gets down right obnoxious and coarse as well. But I would also say that this trend has also become the norm with many consumer sales and service interactions. As soon as I get a curt or obnoxious attitude for any reason. I WALK. PERIOD, and will NEVER return no matter what they say I will also call corporate and communicate my concerns about how they behave. I like getting them twice. Because most folks when they walk don't follow up with a final lesson to them.

 

[mechtech2]

Is this a twitter page?

 

[sciphi]

Originally Posted By: bigmike
Originally Posted By: sciphi
The dealer stated that our Fit didn't come with a second fancy integrated-remote key when we got it, and were trying to extort $250 out of my wife for a second key. We pointed out in the owner's manual where it said that every Fit comes with two keys, and to have the second key by the time we were picking up the car. They weren't pleased.



Sounds like a scam.
We got 2 programmed keys and a valet key when we bought our 09 Accord.


They (all male sales and F/I staff) were trying to pull a fast one on my wife because of her gender. Scum. We got the second key without issue after that. We've all told our family and friends to avoid that dealer, period.

 

[HM12460]

I think too many prospective buyer's feel like the salesman is in the "drivers seat", when in fact it is the customer. Contrary to what dealers around here say, there is no shortage of other dealers, or used cars for sale.

 

[tightwad]

My last experience. Searched for a car on the internet for about 3 months. Found a super deal on a car about 300 miles away. It was at a large national used car chain. (The one with the start line commercial!) The car was priced below wholesale. I went in, drove it, bought it, left 2 hours later with a full tank of gas! Best car I've ever owned.