What happened to motorking?

[jrmason]

Originally Posted By: martinq
Originally Posted By: Motorking
He filed a claim and FRAM is paying his his problem promptly, cant beat a company that stands behinds its products eh?

It's very good to hear about a company that delivers on a promise. Thanks for the update.


He didn't update anything. This is still to be determined as the 3rd party that Fram turned it over to has yet to return any of his calls or emails.

 

[martinq]

Originally Posted By: jrmason
He didn't update anything. This is still to be determined as the 3rd party that Fram turned it over to has yet to return any of his calls or emails.

Then why did Motorking say that 'FRAM is paying'?

 

[jrmason]

Originally Posted By: bullwinkle
Originally Posted By: jrmason
Originally Posted By: Motorking
Nothing to do with aftermarket controller, modded exhaust and hammering around towing 10,000lbs? Our lab can tell if the rubber in those parts came from one of our filters, hopefully he contacts them and follows instructions, no the legal experts in that forum. He filed a claim and FRAM is paying his his problem promptly, cant beat a company that stands behinds its products eh?


Deletes have proven very problematic on trucks no doubt, generally it is in the form of high cylinder pressures blowing head gaskets or the ever popular too much fuel not enough air flow method that results in a melted piston or valves. While his decision to not be able to watch his EGT's wasn't a smart one, I don't believe it had anything to do with this failure. Over fueling would have scorched the top of the piston yet it looks very clean. It very much points to a lack of oil cooling with that being said I don't have any opinions of the true cause. I would love to of seen the pieces that were inside that filter and know once and for all if it indeed was operator error but since he sent it away that will likely not happen.

I am in no way bashing your company and I hope you didn't take offense in me posting that link. There was no ill intentions involved. I thought it would be of interest to the members on an oil forum but perhaps I should have started a separate thread.
I'm with you-somehow the guy clogged the spray hole in the con rod & was getting NO oil to the wrist pin & cylinder wall area. If he really clogged a cooling nozzle, it didn't melt the piston, so he couldn't have gotten it that hot. How it didn't destroy the cylinder wall completely is a testament to how strong Cummins' blocks are-any passenger car engine would need bored & all new O/S pistons & rings for sure. Reading the thread, I can't help thinking that one of his OLD filter gaskets was stuck to the block (he said that had happened numerous times) & gotten into the filter adapter-just a case of VERY bad luck, it's hard to see up there from below unless your truck is on a lift with a strong light.


If it was an old gasket I thnk the worst that could happen is a NASTY oil leak (Cummins can clear 80+psi on a cold start up). Flow rates are 20.5 GPM @ 4200 rpm. This is oil pump rpm, not engine rpm (the oil pump gear is smaller than the crank gear so 4200rpm is actually 2800 engine rpm). I don't see how it really could possibly have gotten sucked "in" to the filter in any way. Especially if the flow of the filter goes down through the center of the filter and up and out through the outside? Maybe someone can confirm this?
It is genuinely puzzling how anything could have wound up inside that filter.

 

[jrmason]

Originally Posted By: martinq
Originally Posted By: jrmason
He didn't update anything. This is still to be determined as the 3rd party that Fram turned it over to has yet to return any of his calls or emails.

Then why did Motorking say that 'FRAM is paying'?


Unless he has inside info he is only going by the thread I posted. The 3rd party Fram uses hasn't responded to the guy in a couple of weeks now.

I've got limited experience with 3rd party deals like this where I've had to collect money back but the 2 times I have (one through GoodYear and one through an extended warranty company) once the company authorized the refund the 3rd party contacted me by the next buisiness day to set up my refund.

 

[ZeeOSix]

Originally Posted By: jrmason

I don't see how it really could possibly have gotten sucked "in" to the filter in any way. Especially if the flow of the filter goes down through the center of the filter and up and out through the outside? Maybe someone can confirm this?
It is genuinely puzzling how anything could have wound up inside that filter.


The oil flow through a spin-on oil filter is dirty oil goes through all the small holes in the base plate, then through the media for filtering, then down the center tube and out the center hole into the engine's oiling system.

The only way base gasket debris could make it inside the engine is if it went through the bypass valve when it was open like during a cold start.

 

[highlifter]

Originally Posted By: Motorking

I am in my 19th year with this dealership and I have only seen one Fram issue ever (and it was NOT on a Cummins).


Good enough for me to not want to be "the one". Looking at your small sampling no matter how many years in business, that one poor victim of a Fram filter multiplied by the projected statistical percentage nationwide means a fair amount of failures overall. No amount of your propaganda can repair the damage done to the brand by educated people who actually tear them apart to analyze the terrible construction of the orange cans and then share with others. To quote the X-Files, "The truth is out there". Nice try.

 

[fredfactory]

Originally Posted By: highlifter
Originally Posted By: Motorking

I am in my 19th year with this dealership and I have only seen one Fram issue ever (and it was NOT on a Cummins).


Good enough for me to not want to be "the one". Looking at your small sampling no matter how many years in business, that one poor victim of a Fram filter multiplied by the projected statistical percentage nationwide means a fair amount of failures overall. No amount of your propaganda can repair the damage done to the brand by educated people who actually tear them apart to analyze the terrible construction of the orange cans and then share with others. To quote the X-Files, "The truth is out there". Nice try.


If you think the Orange Can frams are anything to get queasy about due to percieved quality issues, then go with the Fram Tough Guards or Ultras. The Fram orange cans are probably as good or better than about all the low-end filters out there like Microgaurd, Proline, Purolator Classics, etc.

 

[Nate1979]

Originally Posted By: highlifter
Originally Posted By: Motorking

I am in my 19th year with this dealership and I have only seen one Fram issue ever (and it was NOT on a Cummins).


Good enough for me to not want to be "the one". Looking at your small sampling no matter how many years in business, that one poor victim of a Fram filter multiplied by the projected statistical percentage nationwide means a fair amount of failures overall. No amount of your propaganda can repair the damage done to the brand by educated people who actually tear them apart to analyze the terrible construction of the orange cans and then share with others. To quote the X-Files, "The truth is out there". Nice try.


Pure rubish.

 

[dlundblad]

Originally Posted By: Nate1979
Originally Posted By: highlifter
Originally Posted By: Motorking

I am in my 19th year with this dealership and I have only seen one Fram issue ever (and it was NOT on a Cummins).


Good enough for me to not want to be "the one". Looking at your small sampling no matter how many years in business, that one poor victim of a Fram filter multiplied by the projected statistical percentage nationwide means a fair amount of failures overall. No amount of your propaganda can repair the damage done to the brand by educated people who actually tear them apart to analyze the terrible construction of the orange cans and then share with others. To quote the X-Files, "The truth is out there". Nice try.


Pure rubish.


My thoughts exactly.

1 known failure in 19 years is nothing.