I switched from SF to AAA in February. My SF agent retired a number of years ago and handed me of to some random idiot, I assume he was chosen because he was in relatively the same area as my original agent, whom I'd been with for a good 20 years, no claims. Over the past 4 or 5 years my rates were creeping up, again, no claims, no reason for increases.
When I bought my Burb in February I went in and talked to my SF broker and the policy skyrocketed. Turns out, instead of just duplicating what I already had to the Burb I just bought, he took it upon himself to completely change the coverage, rendering the quote useless. This was the first time I'd met with this guy, but I never had a good feeling about him.
AAA gave me a phone quote with a smile, and once I had the Burb in my possession, and that info was plugged into their computer, the rate was identical to the phone quote. The best part about AAA is their in-house DMV services, SSSSSSSSSSSOOOOOOOOOOOOOOOOOOO worth the price of admission! It took 20 minutes to buy the Burb and take care of all the paperwork. Had I gone to an actual DMV office, it would have been at least an hour wait just to see someone. I actually had to leave and come back, again, no line, no wait, and everybody on both sides of the counter were laughing and having a good time. So not the normal gulag experience of a normal DMV office.