UPS - Service failure yet again.
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Originally Posted By: grampi
USPS tracking is completely useless....
Indeed it is.
In the case of the original poster, UPS's tracking would have been continuously updating all the weather-related delays enroute, the side trip to Indianapolis, all the delays, etc. On the other hand, USPS tracking would have shown... Nothing. Completely worthless.
USPS tracking is completely useless....
Indeed it is.
In the case of the original poster, UPS's tracking would have been continuously updating all the weather-related delays enroute, the side trip to Indianapolis, all the delays, etc. On the other hand, USPS tracking would have shown... Nothing. Completely worthless.
IMO, both FedEx and UPS are faster than USPS, and their tracking system is leaps and bounds better. I have not really had any problems with damaged packages, so I guess I can't comment about that. One area where I feel USPS has an advantage is price, as they typically are less expensive than the other two. For example, I recently sent a Wilson official NFL game ball back to Wilson to have a new air bladder installed (this ball was a Christmas gift from my late Mom, so it's very special to me). It was sent UPS both ways and it cost me $25 to ship each way, with no additional insurance added. I don't understand why it would cost so much just to ship a football. I could see it if I shipped it overnight, or the package required some type of special handling, but this was just regular ol' ground shipping. That shouldn't have cost more than $8-$10 each way.
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Originally Posted By: grampi
I've been noticing something that UPS has been doing lately that I never noticed them doing before. I always keep track of my packages using the tracking numbers and I've noticed recently that UPS has been "handing off" my packages to the USPS for final delivery. Why are they doing this? Seems to me this just adds to the shipping time.
I've noticed the same thing and UPS considers the package delivered when they hand it off to USPS. It often takes 3-5 days after handoff before delivery and an inquire gets you a "it's been delivered" response.
YMMV
Smoky
I've been noticing something that UPS has been doing lately that I never noticed them doing before. I always keep track of my packages using the tracking numbers and I've noticed recently that UPS has been "handing off" my packages to the USPS for final delivery. Why are they doing this? Seems to me this just adds to the shipping time.
I've noticed the same thing and UPS considers the package delivered when they hand it off to USPS. It often takes 3-5 days after handoff before delivery and an inquire gets you a "it's been delivered" response.
YMMV
Smoky
Of course they hand it off to save money.
Now it takes more time to ghe my stuff.
Might be just a well off by using USPS and UPS!
Now it takes more time to ghe my stuff.
Might be just a well off by using USPS and UPS!
I have no complaints about the USPS either. They're not perfect, nobody is. Are You? The local PO is very courteous, the mail people are fellow humans struggling, as we all are. I keep smiling and hope the recipient passes the smile along.
Do the best packing you can. Use USPS rated tape. Have your ducks in a row with tags and addresses I sharpie the to and from and the tag # on the box . Even if the tag gets torn off there is enough info to get the pkg where it is bound.
Do the best packing you can. Use USPS rated tape. Have your ducks in a row with tags and addresses I sharpie the to and from and the tag # on the box . Even if the tag gets torn off there is enough info to get the pkg where it is bound.
Originally Posted By: grampi
...It was sent UPS both ways and it cost me $25 to ship each way, with no additional insurance added. I don't understand why it would cost so much just to ship a football. I could see it if I shipped it overnight, or the package required some type of special handling, but this was just regular ol' ground shipping. That shouldn't have cost more than $8-$10 each way.
Let me guess you used someone like "The UPS store"?
FWIW I've had places like that try to double the UPS base rate...
...It was sent UPS both ways and it cost me $25 to ship each way, with no additional insurance added. I don't understand why it would cost so much just to ship a football. I could see it if I shipped it overnight, or the package required some type of special handling, but this was just regular ol' ground shipping. That shouldn't have cost more than $8-$10 each way.
Let me guess you used someone like "The UPS store"?
FWIW I've had places like that try to double the UPS base rate...
Originally Posted By: css9450
Originally Posted By: grampi
USPS tracking is completely useless....
Indeed it is.
In the case of the original poster, UPS's tracking would have been continuously updating all the weather-related delays enroute, the side trip to Indianapolis, all the delays, etc. On the other hand, USPS tracking would have shown... Nothing. Completely worthless.
The UPS tracking was pretty useful when they sent a laptop to California 5 times trying to send it to somewhere on the east coast!
Originally Posted By: grampi
USPS tracking is completely useless....
Indeed it is.
In the case of the original poster, UPS's tracking would have been continuously updating all the weather-related delays enroute, the side trip to Indianapolis, all the delays, etc. On the other hand, USPS tracking would have shown... Nothing. Completely worthless.
The UPS tracking was pretty useful when they sent a laptop to California 5 times trying to send it to somewhere on the east coast!
Originally Posted By: Smoky14
Originally Posted By: grampi
I've been noticing something that UPS has been doing lately that I never noticed them doing before. I always keep track of my packages using the tracking numbers and I've noticed recently that UPS has been "handing off" my packages to the USPS for final delivery. Why are they doing this? Seems to me this just adds to the shipping time.
I've noticed the same thing and UPS considers the package delivered when they hand it off to USPS. It often takes 3-5 days after handoff before delivery and an inquire gets you a "it's been delivered" response.
YMMV
Smoky
I sent UPS an email to ask them why packages are handed off to the USPS for final delivery and this was their response:
"Thank you for contacting us. I have checked the status of your shipment in our tracking system. Our records show that your shipper selected UPS SurePost service for this shipment. It is scheduled for delivery on 01/04/14.
UPS SurePost service is for residential deliveries only. These shipments are turned over to your local United States Postal Service (USPS) to make the final delivery. If you have any questions or concerns about the delivery of this shipment, please contact the person or company who shipped your package for further assistance.
I replied to this reply by asking what is the purpose of the SurePost service, and who does it benefit. It certainly doesn't benefit the receiver as it adds to the shipping time. Is it more cost effective for the shipper, or is it more convenient to UPS to simply hand the package off to the USPS so UPS doesn't have to deliver to residential addresses?
Originally Posted By: grampi
I've been noticing something that UPS has been doing lately that I never noticed them doing before. I always keep track of my packages using the tracking numbers and I've noticed recently that UPS has been "handing off" my packages to the USPS for final delivery. Why are they doing this? Seems to me this just adds to the shipping time.
I've noticed the same thing and UPS considers the package delivered when they hand it off to USPS. It often takes 3-5 days after handoff before delivery and an inquire gets you a "it's been delivered" response.
YMMV
Smoky
I sent UPS an email to ask them why packages are handed off to the USPS for final delivery and this was their response:
"Thank you for contacting us. I have checked the status of your shipment in our tracking system. Our records show that your shipper selected UPS SurePost service for this shipment. It is scheduled for delivery on 01/04/14.
UPS SurePost service is for residential deliveries only. These shipments are turned over to your local United States Postal Service (USPS) to make the final delivery. If you have any questions or concerns about the delivery of this shipment, please contact the person or company who shipped your package for further assistance.
I replied to this reply by asking what is the purpose of the SurePost service, and who does it benefit. It certainly doesn't benefit the receiver as it adds to the shipping time. Is it more cost effective for the shipper, or is it more convenient to UPS to simply hand the package off to the USPS so UPS doesn't have to deliver to residential addresses?
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