Thanks Microsoft. My wife attempts to use Word on her laptop and out of the blue no Office programs will start. I deactivate the install and reactivate. Nope. I uninstall and reinstall. Nope. Needed to download a program form MS called "Fix It" which can completely scrub the installation. Reinstalled. So far it's working. Kinda ironic even MS knows the best way to fix their products is to completely remove them. So much for user friendliness of MS. Go to the Office forums and people are freaking out.