Trying to convince my dad about USAA...

[Astro14]

Originally Posted By: Nick R


We have state farm, my mom works for them, and it's the same with them. But they also don't treat people from other companies filing claims like parasites.


But that's not what happened in your case. A person called USAA...not a person representing another insurance company, but a person with an unsubstantiated claim, a person with no police report, a person who didn't go through their insurance company...looks a lot like a parasite to them...

If it had been State Farm that called, it would have been a different story. If there were a police report, it would have been a different story.

How many times are you going to blame USAA for all the mistakes that you made in this situation?

 

[Hokiefyd]

Originally Posted By: Nick R
In the end they did pay out a $600 check, but it took 2 months and countless calls, and going through way more hoops than should be required.


You're probably lucky you got the money at all. As Astro14 said, everything should have been handled through State Farm -> USAA. I once got hit by a Progressive customer. I didn't once talk to Progressive, except when they called me to set up my rental vehicle. USAA communicated with Progressive. I was simply the recipient of the rental vehicle.

 

[The Critic]

Originally Posted By: Nick R
In the end they did pay out a $600 check, but it took 2 months and countless calls, and going through way more hoops than should be required.

3rd party claims are not that uncommon, but I bet part of the reason for the delay in this case was that you had a couple of rear-enders within a VERY short period of time. This probably threw up a ton of red flags...

 

[mechtech2]

Geiko saved my 1/2 of what State Farm was reaming me.
AND, twice the coverage!

[HATE the commercials]

 

[antiqueshell]

USAA is hard to beat for excellent service.

There's are reason why all the other companies don't bother to quote a rate for current USAA customers. They cannot be beat for the best combination of service and price.

Like somebody else mentioned you need to file a police report when there is an accident.

 

[65cuda]

I looked into USAA, but the quote I got wasn't much better than what I was already paying and from the reviews I read more people have had problems with USAA than what they had before. So for me I stayed with what I had.

 

[daves87rs]

Originally Posted By: daves87rs
As stated, I'm trying to convince my dad to give the USAA a try.


Originally Posted By: pop rivit
It's your dad's business, not yours.

If it makes sense for him to change, and he wants to change, more power to him. However, if you're pushing him to change so that you can get a cheaper rate then it's time to stand on your own two feet.


I really think you're missing the point here. Hey, If I can get coverage under them, that's wonderful. But that's not my worry. I'm more concerned in making sure that my parents get as many options as they can. My goal to at least let them see what is out there. I've done a pretty good job so far, as they saw there was a few things that they could change for the better. This is one thing I think my parents could benefit from. And there is nothing to lose by opening a checking account a few bucks and checking up out they have to offer. Worse case, he doesn't like it, closes his account, and that's it. Nothing lost. All I'm looking for is more insight to give him, that's all.

And I'm a big boy can figure out stuff, I'll just find other ways, as I'm worried about that. I just have a lot of respect for the USAA, that's all.

As for the weasel comment, I'm taking the higher road there...

 

[antiqueshell]

Originally Posted By: 65cuda
I looked into USAA, but the quote I got wasn't much better than what I was already paying and from the reviews I read more people have had problems with USAA than what they had before. So for me I stayed with what I had.


Where did you read this?

Pretty rare to hear from USAA customers that are dissatisfied.

 

[SteveSRT8]

Originally Posted By: FowVay
I looked into USAA and their insurance rates weren't competitive with what I had with State Farm. They also use Progressive as their motorcycle carrier which I didn't care for.

I chose to stay with State Farm.


We have shopped USAA as well. They were not competitive.

 

[Hokiefyd]

Originally Posted By: antiqueshell
There's are reason why all the other companies don't bother to quote a rate for current USAA customers. They cannot be beat for the best combination of service and price.


I'm sure we could find cheaper prices than at USAA. But then that goes for everything in life: we could drive cheaper cars, we could live in a cheaper house, etc. In the end, you pay for what is important to you. As USAA customers have stated in this thread, they offer a very hard-to-find customer service aspect that many companies lack these days.

But at the same time, you can pretty much be entirely self-sufficient. Heck, I can deposit a check at my house with USAA's iPhone app.