I just bought a new phone from Tracfone and planned on keeping my old number but they send me a text saying your new number is xxxxxx. So I call and complain about it and there like oh-well. You can either Buy a new phone card or keep the new number until it expires a year from now and then you can have your old number back. What a crock of xxxx. BTW my carrier is Verizon....can they do anything ?