Quote:
Michael Karpf flew earlier this month to the Tesla Motors factory in Fremont, Calif., to pick up his new Model X electric sport-utility vehicle—known for a 200-plus mile battery range and Tesla CEO Elon Musk's claim that it's "the fastest SUV in history."
The 75-year-old retiree planned to drive it across the country with his wife and son to their home in New Rochelle, N.Y. But the new-car gleam of Karpf’s $138,000 titanium-on-beige P90D Model X faded with a string of problems as soon as he left the factory—delaying his journey.
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One of the wildly designed, upswinging “falcon wing” rear doors failed to close. The other falcon wing door failed to open, except from the inside. One falcon door didn't sense an overhang and bashed into it, leaving a ding in the door. The driver’s door window wouldn’t motor down properly, until it dislodged a piece of chrome stripping that was restricting its progress.
All these problems required separate visits to the factory in Fremont and service center in Santa Monica, both of which Karpf noted handled the problems quickly and completely.
Quote:
In response to Consumer Reports' questions about these quality issues, a Tesla spokeswoman wrote in an email: “We are committed to making the world's most reliable cars. While we have seen some issues with early Model X builds, the issues are not widespread, and we are working closely with each owner to respond quickly and proactively to address any problems. We will continue to do so until each customer is fully satisfied. This commitment is one of the reasons why 98 percent of our customers say they will buy another Tesla as their next car.”
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Such issues are expected from a brand-new model. Consumer Reports recommends against buying a vehicle in its first year of production—especially a ground-up vehicle with the incredible complexity of a Tesla. Even the Toyota Prius, noted for bulletproof reliability, slipped slightly during its 2010 redesign.
In this case, the Model X shares underpinnings with the Model S sedan, but it also features numerous features not seen in the sedan.
https://www.yahoo.com/autos/early-build-tesla-model-x-suvs-face-quality-133951162.html
The falcon wing rear doors are too complicated, it will be a headache to owners for many more years, especially after warranty. Normal swing doors are more reliable and cheaper to manufacture.
Model 3 is a low cost car, and doesn't have sophisticate/complicate features like model S and X. The flush mounted door handles of model S had a lot of problem too.
Michael Karpf flew earlier this month to the Tesla Motors factory in Fremont, Calif., to pick up his new Model X electric sport-utility vehicle—known for a 200-plus mile battery range and Tesla CEO Elon Musk's claim that it's "the fastest SUV in history."
The 75-year-old retiree planned to drive it across the country with his wife and son to their home in New Rochelle, N.Y. But the new-car gleam of Karpf’s $138,000 titanium-on-beige P90D Model X faded with a string of problems as soon as he left the factory—delaying his journey.
Quote:
One of the wildly designed, upswinging “falcon wing” rear doors failed to close. The other falcon wing door failed to open, except from the inside. One falcon door didn't sense an overhang and bashed into it, leaving a ding in the door. The driver’s door window wouldn’t motor down properly, until it dislodged a piece of chrome stripping that was restricting its progress.
All these problems required separate visits to the factory in Fremont and service center in Santa Monica, both of which Karpf noted handled the problems quickly and completely.
Quote:
In response to Consumer Reports' questions about these quality issues, a Tesla spokeswoman wrote in an email: “We are committed to making the world's most reliable cars. While we have seen some issues with early Model X builds, the issues are not widespread, and we are working closely with each owner to respond quickly and proactively to address any problems. We will continue to do so until each customer is fully satisfied. This commitment is one of the reasons why 98 percent of our customers say they will buy another Tesla as their next car.”
Quote:
Such issues are expected from a brand-new model. Consumer Reports recommends against buying a vehicle in its first year of production—especially a ground-up vehicle with the incredible complexity of a Tesla. Even the Toyota Prius, noted for bulletproof reliability, slipped slightly during its 2010 redesign.
In this case, the Model X shares underpinnings with the Model S sedan, but it also features numerous features not seen in the sedan.
https://www.yahoo.com/autos/early-build-tesla-model-x-suvs-face-quality-133951162.html
The falcon wing rear doors are too complicated, it will be a headache to owners for many more years, especially after warranty. Normal swing doors are more reliable and cheaper to manufacture.
Model 3 is a low cost car, and doesn't have sophisticate/complicate features like model S and X. The flush mounted door handles of model S had a lot of problem too.