Does anyone know how to have broken hand tools repaired by Snap-On? I no longer have access to the shop where I worked when I bought them. I'm looking to have 2 ratchets, 1 socket, and a few screw drivers replaced. Please any info would be helpful.
Snap-On Dealer ??
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Either leave them with a friend and have him give them to the tool guy or carry them in your car and the next time you see him stop.
One reason I love Craftsman tools, no shortage of Sears stores, or at least now. Probably go belly up after Christmas.
I have the same problem with a broken snap-on (my fault) ratchett. Do you need to have the receipt to get it fixed free? It's been long gone for 30 years...
Open the phone book and get the number for your district office. Give them a call and they will usually send a dealer to your home to warranty out the stuff. You can also just carry the stuff with you and when you see a dealer Parked go on in
It maybe inconvient to have a tool truck, but it also convient when you get payed flat rate and can't leave to go to the store. These tools and programs are meant for the Guy that uses his tools to pay his bills. My box is ful of snapon, mac and matco tools and haven't broken a tool in several years. the key is to have the right tool for the job. In the past when i have broken a tool, they are usually replaced within an hour. Borrow another and no time or money is lost. You won't get near the quality of tool or comfort level of a craftsman tool to use them day in and day out. Not to mention Sears doesn't have near the specialty tools i need or most techs need.
Are the Snap-On, Matco, and MAC ratchets, sockets, wrenches THAT much better than Craftsman? Honest question. I'm not a mechanic and I've never really used anything but Craftsman. I won't buy or use that cheap [censored]. I know some of you will say Craftsman is cheap [censored], but it works for me and many others. I'm no fan of Sears, but their tools have been good to me (non corded tools).
Just curious. Would I like to have a decent collection of these tools? Yes. Do I want to pay 3 times the cost? No. Would I pay twice the cost of a Craftsman? Maybe.
To me, this tool-truck business going out of business is a lot like the concerts right now. 1/2 full arenas, but the ticket prices are the same or more than previous years. Why not lower the prices and fill the venue???
Just curious. Would I like to have a decent collection of these tools? Yes. Do I want to pay 3 times the cost? No. Would I pay twice the cost of a Craftsman? Maybe.
To me, this tool-truck business going out of business is a lot like the concerts right now. 1/2 full arenas, but the ticket prices are the same or more than previous years. Why not lower the prices and fill the venue???
If you really want to learn about tools at the OCD level that we discuss oil here, go to the tool thread at the garagejournal forum.
There is some really good information there dispersed within threads that nitpick tool specifications. Just like what we have here.
Many there believe Craftsman is still the best "value" for diy level mechanics, but that their quality is going downhill. The Sears warranty is unbeatable.
MANY there complain that Snap On warranty is very hit or miss, and that a tool truck can tell you to send your stuff to the company for warranty. Chances that he will warranty something from a non customer are iffy.
There is some really good information there dispersed within threads that nitpick tool specifications. Just like what we have here.
Many there believe Craftsman is still the best "value" for diy level mechanics, but that their quality is going downhill. The Sears warranty is unbeatable.
MANY there complain that Snap On warranty is very hit or miss, and that a tool truck can tell you to send your stuff to the company for warranty. Chances that he will warranty something from a non customer are iffy.
Originally Posted By: thooks
Are the Snap-On, Matco, and MAC ratchets, sockets, wrenches THAT much better than Craftsman? Honest question. I'm not a mechanic and I've never really used anything but Craftsman. I won't buy or use that cheap [censored]. I know some of you will say Craftsman is cheap [censored], but it works for me and many others. I'm no fan of Sears, but their tools have been good to me (non corded tools).
Just curious. Would I like to have a decent collection of these tools? Yes. Do I want to pay 3 times the cost? No. Would I pay twice the cost of a Craftsman? Maybe.
To me, this tool-truck business going out of business is a lot like the concerts right now. 1/2 full arenas, but the ticket prices are the same or more than previous years. Why not lower the prices and fill the venue???
Yes the snapon ratchets are much better then craftsman are. They are much more comfortable to work with and the gears and much stronger. I feel for the most part all of the tools are higher quality and more comfortable to use. Does everyone need these brands....No. Can most people do without snapon, mac and matco at home....yes. As a shop owner and a tech you have to look past just the ratchets and hand tools. Alot of our specialty tools can only be bought on these truck. Case in point a socket for a ICP sensor for a 6.0 powerstroke cannot be bought at a store and the stupid thing cost 250.00. It's also neither of the big 3 brand. We want the most reliable torque wrenches and want to be able to have them calibrated anytime. For alot of guys they may not need the highend tools. We work strictly on diesels and bolts are tight and require mass amounts of torque. Most people can use craftsman and may not ever break anything. If you have the right tool to do the job in most cases you wont have to lean so hard on those ratchets or sockets and they will last much longer. If your a motorcycle tech you don't need the highend tools. if you break something think about upgrading then as im sure it wont be the last one youll break of that brand. There is no shame in have a toolbox full of muts aslong as it gets the job done. I don't remember any application asking what tool brand is in your box
Are the Snap-On, Matco, and MAC ratchets, sockets, wrenches THAT much better than Craftsman? Honest question. I'm not a mechanic and I've never really used anything but Craftsman. I won't buy or use that cheap [censored]. I know some of you will say Craftsman is cheap [censored], but it works for me and many others. I'm no fan of Sears, but their tools have been good to me (non corded tools).
Just curious. Would I like to have a decent collection of these tools? Yes. Do I want to pay 3 times the cost? No. Would I pay twice the cost of a Craftsman? Maybe.
To me, this tool-truck business going out of business is a lot like the concerts right now. 1/2 full arenas, but the ticket prices are the same or more than previous years. Why not lower the prices and fill the venue???
Yes the snapon ratchets are much better then craftsman are. They are much more comfortable to work with and the gears and much stronger. I feel for the most part all of the tools are higher quality and more comfortable to use. Does everyone need these brands....No. Can most people do without snapon, mac and matco at home....yes. As a shop owner and a tech you have to look past just the ratchets and hand tools. Alot of our specialty tools can only be bought on these truck. Case in point a socket for a ICP sensor for a 6.0 powerstroke cannot be bought at a store and the stupid thing cost 250.00. It's also neither of the big 3 brand. We want the most reliable torque wrenches and want to be able to have them calibrated anytime. For alot of guys they may not need the highend tools. We work strictly on diesels and bolts are tight and require mass amounts of torque. Most people can use craftsman and may not ever break anything. If you have the right tool to do the job in most cases you wont have to lean so hard on those ratchets or sockets and they will last much longer. If your a motorcycle tech you don't need the highend tools. if you break something think about upgrading then as im sure it wont be the last one youll break of that brand. There is no shame in have a toolbox full of muts aslong as it gets the job done. I don't remember any application asking what tool brand is in your box
You can send them back to Snap-on and they will warranty them for you. I know of several guys who have bad or no dealers in their area that do this all of the time. Snap-on stands behind their tools and yes, the truck brands are that much better in their main line hand tools and the specialty tools that they make (not re-branded). They help a pro do their job faster but are overkill for most homeowners unless you are into your cars a LOT more than the average person.
A lot is personal preference in your tools. I like having a nice, well made (prefer US made) tool if possible. You will find a lot of Snap-on, Matco, Cornwell and MAC in my boxes but there are a lot of Craftsman, Lisle, KD tool, CDI, Knipex, Channellock, Williams and others there as well.
A lot is personal preference in your tools. I like having a nice, well made (prefer US made) tool if possible. You will find a lot of Snap-on, Matco, Cornwell and MAC in my boxes but there are a lot of Craftsman, Lisle, KD tool, CDI, Knipex, Channellock, Williams and others there as well.
snap-on tools blow away Craftsman
I have thousands upon thousands of dollars invested in snap-on
their ratches are much better feeling, stronger, and now most of them are a finer tooth mechanism which requires you to move the ratchet less, great for tight spots! you can use them literally when another brand would not work at all.... same with their sockets, stronger and smaller, they also fit in tighter spots
wrenches are lightyears ahead of craftsman/gearwrench open ended wrenches..... pliers are good and screwdrivers are nice, albeit the Craftsman professional line-up has some nice screwdrivers and pliers.
I don't have problems with warranty on snapon because the guy comes weekly, and if I really needed something on the spot, he is only a phone call away.... yeah its expensive, but I like dealing with them.
I have thousands upon thousands of dollars invested in snap-on
their ratches are much better feeling, stronger, and now most of them are a finer tooth mechanism which requires you to move the ratchet less, great for tight spots! you can use them literally when another brand would not work at all.... same with their sockets, stronger and smaller, they also fit in tighter spots
wrenches are lightyears ahead of craftsman/gearwrench open ended wrenches..... pliers are good and screwdrivers are nice, albeit the Craftsman professional line-up has some nice screwdrivers and pliers.
I don't have problems with warranty on snapon because the guy comes weekly, and if I really needed something on the spot, he is only a phone call away.... yeah its expensive, but I like dealing with them.
I'd like to have a SO ratchet, but even at cost (my brother's a dealer) it's out of my reach.
Snap-On, Matco, etc tools are made for the professional using them every day. They are for the most part a good deal better than comparable Craftsman tools. Craftsman is great for the shade tree. Not great for the professional mechanic like myself.
And please don't show up at the Snap-On guy's house expecting him to fix your tools just because the tool truck is parked in the driveway. These guys have lives too, and they have no interest in getting tools fixed when they've never seen a dime from you.
And beware of Mac tools, they have recently started sourcing some of their hand tools from China. Make sure to check the box/label before you buy.
And please don't show up at the Snap-On guy's house expecting him to fix your tools just because the tool truck is parked in the driveway. These guys have lives too, and they have no interest in getting tools fixed when they've never seen a dime from you.
And beware of Mac tools, they have recently started sourcing some of their hand tools from China. Make sure to check the box/label before you buy.
Originally Posted By: AcuraTech
Snap-On, Matco, etc tools are made for the professional using them every day. They are for the most part a good deal better than comparable Craftsman tools. Craftsman is great for the shade tree. Not great for the professional mechanic like myself...
...And beware of Mac tools, they have recently started sourcing some of their hand tools from China. Make sure to check the box/label before you buy.
Well put, sir, but I have one clarification. If, by shade-tree mechanic you are including someone like me who performs maintenance and repairs of a small fleet of about 5 vechicles used in a landscaping business (ahem, I do have a garage space intermittantly, and the trees here aren't that big), then I agree 100%.
When I was a poor college student, I had to do a lot of repairs on my primary source of transportation, a Datsun 2000 Roadster. By a lot, I mean A LOT. I got tired of breaking sockets (U.S. made, not Craftsman), and bought individual Snap-Ons for the applications that were a problem. Then, I found out about some of their specialty tools that were a godsend.
Now, I stock up on Craftsman tools. I've broken very few of them, and I'm happy with their performance, but I wouldn't hesitate to buy Snap-Ons if I was doing this work all week, as opposed to "on the weekend".
Snap-On, Matco, etc tools are made for the professional using them every day. They are for the most part a good deal better than comparable Craftsman tools. Craftsman is great for the shade tree. Not great for the professional mechanic like myself...
...And beware of Mac tools, they have recently started sourcing some of their hand tools from China. Make sure to check the box/label before you buy.
Well put, sir, but I have one clarification. If, by shade-tree mechanic you are including someone like me who performs maintenance and repairs of a small fleet of about 5 vechicles used in a landscaping business (ahem, I do have a garage space intermittantly, and the trees here aren't that big), then I agree 100%.
When I was a poor college student, I had to do a lot of repairs on my primary source of transportation, a Datsun 2000 Roadster. By a lot, I mean A LOT. I got tired of breaking sockets (U.S. made, not Craftsman), and bought individual Snap-Ons for the applications that were a problem. Then, I found out about some of their specialty tools that were a godsend.
Now, I stock up on Craftsman tools. I've broken very few of them, and I'm happy with their performance, but I wouldn't hesitate to buy Snap-Ons if I was doing this work all week, as opposed to "on the weekend".
The car from You only Live Twice? Sorry, I'd been on a Bond kick since seeing a couple used dvds and not getting them for the price.
Tools are like guns.
Your average run of the mill shade tree will be fine with craftsman tools. A pro can get by with craftsman but will find the comfort and ease of use less of a drag with higher end hand tools.
Your average shooter will be fine with Glocks or Sigs. An experienced or "professional" gun toter will start wanting custom trigger and accuracy work or true customs. A new Glock cost ~450. A custom 1911 that is worth a darn is about $2500.
Your average hunter will be fine with off the shelf rifles like Rem 700, Savage 110, Win 70 etc etc. A custom/high end bolt gun ranges from $2500-15K.
I used to shoot 3-4K rounds a month. That much shooting highlights all the short comings of stock guns that 90% of gunowners can not even imagine. I would guess the same reasons apply to why professional wrenches prefer the way more expensive tools.
Your average run of the mill shade tree will be fine with craftsman tools. A pro can get by with craftsman but will find the comfort and ease of use less of a drag with higher end hand tools.
Your average shooter will be fine with Glocks or Sigs. An experienced or "professional" gun toter will start wanting custom trigger and accuracy work or true customs. A new Glock cost ~450. A custom 1911 that is worth a darn is about $2500.
Your average hunter will be fine with off the shelf rifles like Rem 700, Savage 110, Win 70 etc etc. A custom/high end bolt gun ranges from $2500-15K.
I used to shoot 3-4K rounds a month. That much shooting highlights all the short comings of stock guns that 90% of gunowners can not even imagine. I would guess the same reasons apply to why professional wrenches prefer the way more expensive tools.
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