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I too am a subscriber to CR. The only problem I have with CR data is that its based on who will send in the info and be honest. I for one perfer American cars (yes I've owned Japan cars). I'm honest and will report troubles. I know a lot of import owners that luv the cars so much they just aren't honest about the cars. I'm not saying everyone is that way, but it seems thier Japan cars can do no wrong in thier eyes. They are all built by man's hand. If you think the toy is so great...why the sludge motors? Why do they also sell ext. warranty and have a repair shop?
Yes, it's only based on who sends in their responses. But that's probably as good a method as any. Moreover, there is no evidence to suggest that import owners are statistically any less inclined to report problems (i.e. "be honest") than domestic owners.
And if so, one could argue the same thing for German cars, etc. Some of the fiercest defenders of their cars are German upscale and luxury car owners, because of their
reputation and because of their legitimately superior driving and handling performance and cutting edge technologies. And yet they also report German cars as being the least
reliable and having consistently and significantly higher than average maintenance costs. For many, that's a trade-off they are willing to make for the other positive ownership experiences they have. (Suggesting that "owner satisfaction" and "reliability" are two separate and distinct measurements.) But as far as the German reliability problems, it's not ME saying it, and it's not some independent reviewer or expert saying it...it's the OWNERS THEMSELVES saying it. So what's good for the goose (Japanese) is good for the gander (German).
The amateur psychologist in me would suggest that humans, by nature, want to justify their decisions and choices and avoid looking like, well...dufuses. So it
may be typical to "defend" what we've bought and be perhaps a little hesitant to report problems, regardless of the country of manufacture. It seems to me that this would be universal, not just limited to Japanese car owners.
Not to sound like a broken record, but I keep going back to the pure statistical side of things. Sure, there are probably anomalies, but overall, with sample sizes of that magnitude, and with people self-reporting problems (perhaps even reluctantly), it's got to be as good as anything else out there, IMHO. (As for Toyotas, they had some specific instances of sludge problems, and may still. I don't know. And I've never owned a Toyota. But *statistically*, overall, they're still at the top of the heap...for now. g20ooh will keep us updated on that though!
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