I do not have Capital One for anything, so the Letter I got in the Mail said Important account information inside, I was not going to call the phone number. I decided to Google this phone number, it was 1-833-265-2663, that number is a scam.
Scam Alert
- Thread starter Brian123
- Start date
Always good to stay vigilant in case someone opened a credit card in your name and spent it up before the first bill arrived.
I get mail, I open it up and look at it. I am just giving out information, so Members here do not get Scammed.
Amazing, you try to give Forum Members helpful Information, and you get called out for opining your Mail.
Kestas
Staff member
This is a new one for me. I've never had someone try to scam me by mail.
This is mail fraud, a federal crime. I'm not sure if anything can be done about it.
This is mail fraud, a federal crime. I'm not sure if anything can be done about it.
One should never opine their mail. Your mail doesn't care what you think..
Can you get a picture of the letter?
I too received a letter fake. Health care breach that never happened. This was over a year ago.
They are getting more brazen!
My information should be more important than my incorrect spelling. Then again, we are in a different era!
The spell checks on my computer are either not working or the 8 Coors Banquet Beers I have had are doing something to me.
Pablo, I am saving everything, including the Envelope and Letter, I will get a picture and send it to you in a PM.
I looked at the Letter and on the right hand top of the letter it said:
Rev.10/23
BR423559
M-138373
230638
No rush or anything. I have a couple degrees of relationship to Capital One, so am naturally curious. I may contact them, TBD.
Everyone can just stop right there if you have no relationship or dealings with whatever company it's claiming to be from. It's like when I get a phone call from "Brian from Windows, I am here to help you fix your infected Windows computer" and I use a Mac. I mean, one time, I played along.... I admit, I was really bored that day and strung the guy along for almost a half hour.
How would you get the bill but not the card itself? I would assume an incorrect address would be used to set everything up.
Thanks Brian123 for posting. I too received it , googled the phone number and the only result was this post, thanks to you.
I hope the Admin would allow the phone number number so other people can find info on this scam, when they look it up on google: 1-833-265-2663
As you guys can see it looks very "official". I called Capital One (their official number from their own website) and talked to their online banking but they could not confirm the number as belonging to them. And the rep told me these notices each have a BR number (in this case BR423559) but that number is not in her system. Unfortunately she wouldn't take my contact info, but she told me she is putting in a notice of the descriptions I gave her, and forward to their security staff.
I'm very interested in how OP concluded it's a scam.
For me the red flags that triggered me into googleing the phone number were:
1. I don't have a Capital One account (but I did have one I closed 6+ years ago)
2. My name on the envelope had incorrect middle initial
3. I googled the phone number and came across this post, so I registered just to post a reply... because I think it's worth doing what we can to stop scammer (I also work in IT security).
I called the scammer number 1-833-265-2663. Initially it asks you "Please enter your credit card number" with an option if you don't remember. Then it asks you for your full SSN. Then it connects you to a "live rep".
The live rep couldn't really speak english. Name was "Jose" (hoe - ze). Latin American. Started asking for personal info of course...
Well that's all I have for now. I edited some personally identifiable info from my pics.
I think this scam has potential to affect many people because it looks very official and innocent. But people will call thinking their identity was stolen because they don't have a Capital ONE account.
I hope the Admin would allow the phone number number so other people can find info on this scam, when they look it up on google: 1-833-265-2663
As you guys can see it looks very "official". I called Capital One (their official number from their own website) and talked to their online banking but they could not confirm the number as belonging to them. And the rep told me these notices each have a BR number (in this case BR423559) but that number is not in her system. Unfortunately she wouldn't take my contact info, but she told me she is putting in a notice of the descriptions I gave her, and forward to their security staff.
I'm very interested in how OP concluded it's a scam.
For me the red flags that triggered me into googleing the phone number were:
1. I don't have a Capital One account (but I did have one I closed 6+ years ago)
2. My name on the envelope had incorrect middle initial
3. I googled the phone number and came across this post, so I registered just to post a reply... because I think it's worth doing what we can to stop scammer (I also work in IT security).
I called the scammer number 1-833-265-2663. Initially it asks you "Please enter your credit card number" with an option if you don't remember. Then it asks you for your full SSN. Then it connects you to a "live rep".
The live rep couldn't really speak english. Name was "Jose" (hoe - ze). Latin American. Started asking for personal info of course...
Well that's all I have for now. I edited some personally identifiable info from my pics.
I think this scam has potential to affect many people because it looks very official and innocent. But people will call thinking their identity was stolen because they don't have a Capital ONE account.
dnewton3
Staff member
So, you called the number, then gave your full SSN, then got connected to a live rep?
WHY would you give any personal info like your full SSN ??? By the time you passed step 2, they have your name and SSN.
Because this was mailed to you, I would contact the Post Master and report it.
Interestingly they have the Capital One website, but it's not the correct addresses shown for the "contact" support (I suspect they've spoofed the links).
Fraud link is shown in the letter.
The REAL one is capitalone.com/help-center/contact-us .... which is NOT what the letter shows.
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Back in day this should be reported to postmaster general
of course I didn't give them real info and used a throw away number... In my job I investigate IT threats, phishing etc.. you just want to figure out their game.
Someone tried to use my address to open a Wells Fargo bank account a few months ago and they denied them the account because of Early Warning Systems.
Scams are prevalent and I doubt the FTC or CFPB will help you much for a while. Stay alert.
I had to resort to suing a company after the CFPB refused to pursue them under the FCRA. In 2012, the FTC found that they were subject to the FCRA and they entered into a settlement stipulating that they were and then told the CFPB in my case that they weren't.
They did not respond to my lawsuit so default judgment.
Nobody would tell me which bank I could serve it on, so I signed up for a $7 trial and paid by check and used the check images to see where they deposited it, and then served that bank with a $4700-ish civil ruling.
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