The expectations of people blows us all away on a weekly basis. Everything should be perfect for the lowest possible cost and the fastest turn around time. Like there is some huge bag of gold thrown to the shop by an outside source to cover all expenses and we are doing this just to stay out of prison. No other customers have their vehicle there with a problem first, that is not a priority.
Also I’ve already spent 100s or 1000s of dollars at my normal shop or crappy chain that hasn’t fixed it they told me I needed to take it to the dealer there’s a simple fix for it.
If you unhook my battery the presets and volume better be exactly what they were before. My seat can’t be moved. Although you need to test drive my vehicle for a concern safety is not my problem. We will make sure not to leave you any fuel in it either so you can have that test drive that only happens “after you drive it for a while”. However if I want you to replace my fuel pump I’ll fill the tank to the max on the way in.
The lunch run we are taking is to give you FREE test drive miles on your car for a complaint we are trying to address and duplicate. The amount of charity work the average tech gives is crazy. I know you think we should be dedicated to your vehicle 8 hours a day and only change you like a half hour to an hour for whatever we did.
