I had a few regrettable dealership experiences, one so regrettable I'll never forget it, and it's a reason why the thought of going to a dealership for anything other than purchasing a new vehicle sickens me. It's also why I comment in these frequent threads of dealerships messing up. Don't get me wrong there are good techs in dealerships, however for every good one there are probably five or more techs that shouldn't be within 100 yards of a car.
My very first new vehicle, an 1984 Ford E-150, bought long after I started driving was totaled by a dealer, in their shoddy body shop within days of me buying it. I took the new van home, and the following morning decided to detail it, like most proud new car enthusiasts do. I put a ladder along side it to access the roof and noticed the center of the roof was gray primer, with no black paint. I took it back and was told they'd repaint the roof, I wasn't thrilled but agreed. After close to a month w/o a van, and several calls with lame responses I decide to go to their body shop and look around. Much to my disappointment there was my van parked outside with the windows open the seats soaking wet, and the center of the roof caved in, and the right side buckled out a bit. The scaffold they rigged collapsed with a guy on it and wrecked the roof. I think they were actually waiting on a replacement roof? LOL. After a lot of fighting they ended up replacing it with an 85, which I had to order and wait months for. No rental vehicle either. So the thought of them touching any of my vehicles till this day for any kind of work still makes me sick! I refuse free oil changes at delivery of a new, or any other freebies that mean bringing my vehicle to them, too much risk for me. Working at dealerships and visiting the shop just reinforced it, even decades later. Rant off, and sorry to the good techs here at Bitog.