PENTIUS UPDATE..... XL Extended Life Filters

[DannyM]

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I just got off the phone with Anya.. the main customer service person at the small Pentius office in California.. I asked her if she was even sure of the efficiency list she sent out to Fantastic here: https://bobistheoilguy.com/forums/threads/pentius-pcxl-extended-filter-efficiencies.372955/

After she consulted with the owner she clarified to me those efficiencies were for the PLB filters which are the lower line filters. https://pentiusautoparts.com/oil-filters/ .. Initially this was not made clear to him when she asked him about filter efficiencies and she apologized and asked me to update this site.

XL Extended Life Filters are 99% @ 20 microns... https://pentiusautoparts.com/ufxl-oil-filters/

It's always good to get on the phone and clarify to make sure anything from an email was absolutely spot on.

Customer Service
Pentius Automotive Parts
(877)852-5000

 

[ZeeOSix]

Might have been better to have posted this in his thread so there's a better connection.

Did Pentius say what filter model(s) the efficiency was based on? They show no reference on their website, nor which efficiency test was used.

 

[KCJeep]

I’m a bit skeptical of Pentius efficiency claims. As noted there’s no mention of the testing method, and the media appears to be syn blend at best.

 

[fantastic]

.
I just got off the phone with Anya.. the main customer service person at the small Pentius office in California.. I asked her if she was even sure of the efficiency list she sent out to Fantastic here: https://bobistheoilguy.com/forums/threads/pentius-pcxl-extended-filter-efficiencies.372955/

After she consulted with the owner she clarified to me those efficiencies were for the PLB filters which are the lower line filters. https://pentiusautoparts.com/oil-filters/ .. Initially this was not made clear to him when she asked him about filter efficiencies and she apologized and asked me to update this site.

XL Extended Life Filters are 99% @ 20 microns... https://pentiusautoparts.com/ufxl-oil-filters/

It's always good to get on the phone and clarify to make sure anything from an email was absolutely spot on.

Customer Service
Pentius Automotive Parts
(877)852-5000

When I asked specifically about the XL filter line they provided that graph data and this was their email reply. I saved the email.

Fantastic: "And the efficiency data you sent only applies to PLXL line of filters."
Anja: "this is for the PLXL filter line."

If the graphed data is for their standard oil filter line then surely they could provide an XL oil filter data sheet of sorts. I do see where it says that on their website about 99% @ 20 microns but that was why I went looking for data to back it up. Unfortunately, you're still in the same boat since there is no data sheet to back up their website claim on their XL line. Until then I'm still skeptical. Maybe you can press them for some sort of data on their XL line of oil filters to share here as proof?

 

[DannyM]

When I asked specifically about the graph data this was the reply. I saved the email. If the graphed data is for their standard oil filter line then surely they could provide an XL oil filter data sheet of sorts. I do see where it says that on their website about 99% @ 20 microns but that was why I went looking for data to back it up. Unfortunately, you're still in the same boat since there is no data sheet to back up their website claim. Until then I'm still skeptical. Maybe you can press them for some sort of data on their XL line of oil filters to share here as proof?

Fantastic: "And the efficiency data you sent only applies to PLXL line of filters."
Anja: "this is for the PLXL filter line."

yep.. she was referring to that PLXL in the email.. she said that was a mistake when she clarified with the owner... a mistake on her part.

 

[fantastic]

yep.. she was referring to that PLXL in the email.. she said that was a mistake when she clarified with the owner... a mistake on her part.

Understood, Which brings us to more need for evidence of more than just a phone call. I appreciate your effort but we need more than that. Especially, with their inconsistency here is even more disturbing.

 

[DannyM]

Understood, Which brings us to more need for evidence of more than just a phone call. I appreciate your effort but we need more than that. Especially, with their inconsistency here is even more disturbing.

yeah.. I plan on speaking further with the owner to get the other info.

 

[fantastic]

yeah.. I plan on speaking further with the owner to get the other info.

I wish you luck

 

[DannyM]

Did Pentius say what filter model(s) the efficiency was based on? They show no reference on their website, nor which efficiency test was used.

She didn't mention that but she did ask which model I was using which is the 7317.