Oil filter wasn't changed

A quick lube place pulled this nonsense on my late father in law. Filter was ancient and rusted. Oil was so low that it didn't show on the dipstick and came out in clumps when drained. And yet...he had a stack of receipts showing an oil and filter change every six months, from the same lube shop, for the last few years. Absolutely criminal.
That would have been a great feature piece for your local consumer affairs reporter.
 
Remember there used to be a member here that worked at a quickie lube..... He said they were instructed to just clean the old filter with Windex, if it was the same brand that they were using.

On a similar note - there used to be an independent shop near my workplace, and they seemed to catch a LOT of negative reviews. One in particular that I remember came from a guy that left his car there for an oil change. He didn't have any place to go, so he sat outside at the coffee shop across the street and watched as they brought his car into the shop, looked under the hood for a couple minutes, then wheeled it right back out. Not once did it go up on the lift. About an hour later, they called him to say it was finished. He walked back over and was presented with the bill. He asked, why did it they not raise the car? At first they denied they had cheated him but when he said he said sat and watched the whole thing they finally came clean and admitted they did not change the oil - not because they were cheating him, but because his car uses synthetic oil which can go for a longer change interval. Somehow they thought that would make it OK I guess? Note that they already served him with a bill!
 
One of my family members got an oil change done and the shop drained it but didn’t refill it. The family member (not a car person) just kept on going even though the oil light was on. Eventually the engine blew. Couldn’t put the shop on the hook for it cause they waited until the engine started knocking to do something about it. If I remember correctly it ran for a few days on less than quart of oil.
 
I posted this somewhere else. Last week I was siting at a looooonngg traffic light. To my left was a Valvoline Quik Lube joint. There they were. 3 guys could not figure out how to open a hood on an Audi. All had different size screwdrivers. They got the hood open to where the safety engages, and that's it. I just hope they didn't dump the oil yet. The car was in a pit, garage door wide open. " Hey !! Look at us ! We don't have a clue as to what we're doin ! " The light finally turned green. Now that I think about it, NOBODY has ever did an OC on any of my cars, but me. Just about 50 yrs of doin oil changes. I don't trust any body !,,,,but me,, LOL :)
 
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This is the way things should be done. I've trained my local Honda dealership to do this. Been dealing with them for years. 1st : Always have a fairly new loaner to let me use / 2nd : I bring them all the parts with a list of what to do and not to do ( getting old now, so a lot of the heavy-labor intensive work I can't do anymore :( )) 3rd: When car is ready, it must be on a lift for MY inspection of work done ... 4th : All replaced parts must be laid out on a bench so I can see they were replaced. 5th: If my inspection passes, the mechanic and shop manager get a can of KROIL penetrating oil as a tip ( the manager is also a mechanic). NO MONEY. ( except that I bought the Kroil ). They make enough on labor...It's funny, I walk around thru the shop like I work there, and other mechanic's are like " Hey ! You can't be back here !!! " I just walk right past them toward my car/truck. Owners gotta be more proactive with these clowns !!!!!! Be it a dealer or a Quik Lube. THE CUSTOMER COMES FIRST !!!
 
The filter either rusted on the shelf or on the car. To me the pattern looks more like it was on the shelf, as the baseplate is somewhat protected from road spray.

If this engine really is this sensitive to oil flow and was fixed with a new filter I would still seek out better yet parts and service. "Champ" is a jobber (cheap) filter and they probably cross reference one part to several applications so they have to keep fewer parts in stock. Hyundai filters have a couple unique settings I forget right now... bypass pressure maybe... that would be compromised in an effort to make one size fit many.

Like everyone says, find a genuine Hyundai filter and see that that gets used from here on out. And dump this mechanic.
 
I 100 % agree !!!!! Dump this shoddy clown !,,,,,,or bring you're own oil filter and put a scratch in the existing one. Tell him you wanna see the oil the old filter. If you find you're scratch, he changed it.
 
This is the way things should be done. I've trained my local Honda dealership to do this. Been dealing with them for years. 1st : Always have a fairly new loaner to let me use / 2nd : I bring them all the parts with a list of what to do and not to do ( getting old now, so a lot of the heavy-labor intensive work I can't do anymore :( )) 3rd: When car is ready, it must be on a lift for MY inspection of work done ... 4th : All replaced parts must be laid out on a bench so I can see they were replaced. 5th: If my inspection passes, the mechanic and shop manager get a can of KROIL penetrating oil as a tip ( the manager is also a mechanic). NO MONEY. ( except that I bought the Kroil ). They make enough on labor...It's funny, I walk around thru the shop like I work there, and other mechanic's are like " Hey ! You can't be back here !!! " I just walk right past them toward my car/truck. Owners gotta be more proactive with these clowns !!!!!! Be it a dealer or a Quik Lube. THE CUSTOMER COMES FIRST !!!
As a former field tech I’d refuse to work with a customer who acted like this. It’s one thing for a customer to ask for their old parts back or ask to inspect your work or even watch you do the work - no issue there - but it’s another to strut around with attitude and make demands like a heavy handed prison warden talking to criminals. I’ve had customer treat me like this before and I would always say if you don’t trust me that much then I don’t want your money. Go find someone you trust or do it yourself. My bosses would always back me cause good techs are harder to find than bad customers.
 
The filter either rusted on the shelf or on the car. To me the pattern looks more like it was on the shelf, as the baseplate is somewhat protected from road spray.

If this engine really is this sensitive to oil flow and was fixed with a new filter I would still seek out better yet parts and service. "Champ" is a jobber (cheap) filter and they probably cross reference one part to several applications so they have to keep fewer parts in stock. Hyundai filters have a couple unique settings I forget right now... bypass pressure maybe... that would be compromised in an effort to make one size fit many.

Like everyone says, find a genuine Hyundai filter and see that that gets used from here on out. And dump this mechanic.
This is an excellent point! I forgot about the H/K oddity of needing a VERY specific bypass pressure.

I also agree with @Pablo -- we need WAY more evidence than a single picture before encouraging a Holy War.
 
I doubt that filter was changed. Imagine how many are getting the same service and don’t know.

As far as the date code there are things that are manufactured and date coded into the future. Imho this is why so many have to DIY. It’s an important fluid yet many out there are OK charging for work not performed. Sad, and frustrating to say the least.
 
I've seen quick lube places not have an odd ball filter in stock and just give the old one a quick wipe clean.

Paco
This activity is even documented on camera on YouTube. If I were OP I’d let one of them local news consumer advocates know. They love this stuff and busting dishonest businesses
 
I was at Walmart today. Buy whatever oil and filter you want there and it’s $30 to change oil and filter. If I didn’t do my own I’d probably go there.
 
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Exactly my point - of course no follow through from OP.
I do agree. You gave me good advice on an eBay sale where the item showed delivered, to another city, through eBay tracking. No response from seller. I was gonna post a negative review.

I waited 2 more days, the seller apologized profusely saying I am a new business and my assistant made a mistake. We’ve reshipped your item and we are issuing you a refund.

I will readily admit that in 25 years I’ve been ripped off only 1x on eBay and it was early 2000s not recently
 
If you cannot do the oil changes yourself and have to take it some place,
verify the work was done 'before' leaving the property.
1) check the oil level
2) verify the filter was change.
My gf in England got the oil changed on her Volvo. I said "engine seems more noisy than last time, when was the last time the oil for changed?".
She responded with "had it changed after work".
We stopped at a gas station and checked the oil. Nothing on the dip stick and no apparent leaking.
So I grabbed 2 quarts, dumped it in, still nothing on the dip stick. Turns out they put maybe 1.5qt in a 5qt car.
 
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