I need some toughts from folks who know computers. A few weeks ago, my son paid over $2000 for a very high end MSI computer. While he has a day job, he also is an artist and loves playing games. He wanted more speed, memory, etc. Well, he gets it home, sets it up (he is computer literate), gets it running and begins to download some Microsoft apps from the Microsoft "store". All goes well for about 72 hours and suddenly stuff like the search function stop working. This continues to get worse. He takes it back to Best Buy and the Geek squad does some stuff. Works again but at around three days, same stuff starts to go bad. They give him another computer. Same thing. Takes it back, gets the third computer and behold, the same thing happens at around 72 hours. He calls Microsoft and they look at it over the phone, do some software manipulation but cannot correct it. They tell him they have no idea. He calls MSI and they basically hang up on him! So he is taking it back to Best But for a fourth computer. Nobody seems to have any idea. He deletes all the apps he put on but the problems remain. He has taken the computer back to ground zero, restarts it and the problems remain.
1. Bad set of ROM or RAM chips?
2. Hidden virus that has a 72 hour timer built in?
3. Some software glitch that has not been identified?
4. The witch of December came calling....
Any ideas I can share with my son would be appreciated!! Thanks in advance.
1. Bad set of ROM or RAM chips?
2. Hidden virus that has a 72 hour timer built in?
3. Some software glitch that has not been identified?
4. The witch of December came calling....
Any ideas I can share with my son would be appreciated!! Thanks in advance.