Zee09
$200 Site Donor 2023
- Joined
- May 5, 2018
- Messages
- 16,799
I went to get a basic oil change on a car I am going to sell as I have a ton of Ford service points
that are scheduled to go away on 12/31. I figured why not.
Over the last 10 years I have purchased 5 vehicles from them but never liked them.
This was the first service I ever let them do and the last.
This isn't about double charging for a basic oil change, but they did...lol
The service lounge area is directly behind the sales area (fully opened space) and next to the parts area and bathrooms.
I am sitting with a very nice lady about 70 years old waiting on her car.
The general manager which many assume is the owner is part owner with a silent partner.
He is over 60 years old and has always been highly inappropriate forever.
With the wide-open spaces, he is loudly singing "funny face" and adding some very crude sexual lines to it.
With several of the staff joining in and it turns into a flirt fest with older staff ladies.
Two women flirting with him run right in front of us and one drags the other into the lady's room laughing and giggling
and gossiping about him and you hear it all as we are only 6 feet away. These gals are like 45 and 65 years old.
Next to us about 10 feet away is the coffee area for the customers and a mechanic is making coffee and a secretary
starts opening talking about what they are going to do tonight and no I am not talking about bridge.
I am no fuddy dud, but this is a business waiting room and it should be an area where this kind of activity is frowned upon.
And everything mentioned is far worse than I am reporting.
Next you hear the salespeople talk their normal smack with one guy fielding sales calls and after every hang up
he calls them dumb mf's and complains to the others how stupid they are. I easily hear him telling each caller if it
is on the lot it is $2500 over MSRP...well that is what it is, but he chastises each caller and treats them like they are stupid.
He tells one guy hell no we don't have any Platinum Expeditions on the lot. Then says are you crazy???
He tells everybody how honest they all are how even they need to sleep at night.
He was so much worse than I can relay in this post that I am going to report them. It was disgusting.
The older lady I sat with thanked me for helping her get through this and patted me on the back.
The GM in 2015 walks by me while the sales guy and me are sweating out the price on a new truck and says
buy it now and I will give you a lifetime powertrain warranty and the sales guy looks at me and says ignore him he is full of sheet.
I have been in many dealerships and never seen anything like this place.
This forum will not let me for good reason mention the boys talk the GM engages in loudly in front
of everybody. What a loser.
that are scheduled to go away on 12/31. I figured why not.
Over the last 10 years I have purchased 5 vehicles from them but never liked them.
This was the first service I ever let them do and the last.
This isn't about double charging for a basic oil change, but they did...lol
The service lounge area is directly behind the sales area (fully opened space) and next to the parts area and bathrooms.
I am sitting with a very nice lady about 70 years old waiting on her car.
The general manager which many assume is the owner is part owner with a silent partner.
He is over 60 years old and has always been highly inappropriate forever.
With the wide-open spaces, he is loudly singing "funny face" and adding some very crude sexual lines to it.
With several of the staff joining in and it turns into a flirt fest with older staff ladies.
Two women flirting with him run right in front of us and one drags the other into the lady's room laughing and giggling
and gossiping about him and you hear it all as we are only 6 feet away. These gals are like 45 and 65 years old.
Next to us about 10 feet away is the coffee area for the customers and a mechanic is making coffee and a secretary
starts opening talking about what they are going to do tonight and no I am not talking about bridge.
I am no fuddy dud, but this is a business waiting room and it should be an area where this kind of activity is frowned upon.
And everything mentioned is far worse than I am reporting.
Next you hear the salespeople talk their normal smack with one guy fielding sales calls and after every hang up
he calls them dumb mf's and complains to the others how stupid they are. I easily hear him telling each caller if it
is on the lot it is $2500 over MSRP...well that is what it is, but he chastises each caller and treats them like they are stupid.
He tells one guy hell no we don't have any Platinum Expeditions on the lot. Then says are you crazy???
He tells everybody how honest they all are how even they need to sleep at night.
He was so much worse than I can relay in this post that I am going to report them. It was disgusting.
The older lady I sat with thanked me for helping her get through this and patted me on the back.
The GM in 2015 walks by me while the sales guy and me are sweating out the price on a new truck and says
buy it now and I will give you a lifetime powertrain warranty and the sales guy looks at me and says ignore him he is full of sheet.
I have been in many dealerships and never seen anything like this place.
This forum will not let me for good reason mention the boys talk the GM engages in loudly in front
of everybody. What a loser.