I've been thinking about a 2020 Tundra Platinum for a few month. My Lexus was in for service and I had a loaner and didn't want to shlep all the way home and back so I drove to one of my many local Toyota dealerships were I was greeted by a nice if not barely pubescent-appearing young man. I explained I wanted to test drive a Tundra. He took some information, a copy of my license and fetched the one Platinum they had on the lot. Test drive went well. I explained that I was only test driving that day because while I've been thinking about this for some time I have not had time to think numbers. We returned to the dealership and knowing it was end-of-month and this Platinum has been sitting for months I expected the hard press. The sales manager comes over and states if we make a deal right now he'll take $5K off. I kindly explained (knowing if he's willing to give me $5K now he'll give me $5K tomorrow) that I was not prepared to make a deal at that moment but if he could please send me some numbers via email I will be in touch shortly. I went home and sent emails off to a couple of other dealerships and within mins got responses including really good numbers BUT none them had exactly what I want for color. I looked through the forums to see what others are paying and within 2 hours of getting home I'm ready to make a deal. The entire day goes by and I hear nothing from the dealership I visited so I send the salesman an email. Two hours later I get an email from the sales manager with good but not great numbers. I kindly reply what the best offer so far had been and if he can get close to it I'm ready to make a deal.
The next day I don't get a response until 2:30PM AND HE MATCHED the other offer! I had explained clearly that I'd likely take the 1.9% financing over the $2K rebate and of course all the numbers include the $2k rebate. I had a few more questions and by 4PM I had had enough - no response (It's the next day and still NO RESPONSE)! I contacted another dealership and within 30 mins we had a price on the new truck, by 5:30PM they appraised my Honda Pilot trade and gave me MORE than I was going to accept and by 6PM the deal is done.
I sent an email off to the first dealership sales manager and salesman just saying this deal was a home run. In my mind it should've been agree on price by 9am, financing in place by noon and take truck afterwork. They would've moved a truck that was not moving, hopefully meet some end-of-month quotas, make some money on a trade and sign one more financing contract.
JUST GIVE ME A WAY TO GIVE YOU MY $50K....PLEASE!!! In 2020 if they are not negotiating via email they are dead in the water. I know they want to force a face-to-face because it's easier to manipulate the situation on their turf but I have negotiated my past 6 vehicle purchases via email over the past TEN years with absolutely no issues and everyone willing to play. Some of these guys can't get out of their own way. It was very frustrating but in the end what do I care....got a great deal anyway.
The next day I don't get a response until 2:30PM AND HE MATCHED the other offer! I had explained clearly that I'd likely take the 1.9% financing over the $2K rebate and of course all the numbers include the $2k rebate. I had a few more questions and by 4PM I had had enough - no response (It's the next day and still NO RESPONSE)! I contacted another dealership and within 30 mins we had a price on the new truck, by 5:30PM they appraised my Honda Pilot trade and gave me MORE than I was going to accept and by 6PM the deal is done.
I sent an email off to the first dealership sales manager and salesman just saying this deal was a home run. In my mind it should've been agree on price by 9am, financing in place by noon and take truck afterwork. They would've moved a truck that was not moving, hopefully meet some end-of-month quotas, make some money on a trade and sign one more financing contract.
JUST GIVE ME A WAY TO GIVE YOU MY $50K....PLEASE!!! In 2020 if they are not negotiating via email they are dead in the water. I know they want to force a face-to-face because it's easier to manipulate the situation on their turf but I have negotiated my past 6 vehicle purchases via email over the past TEN years with absolutely no issues and everyone willing to play. Some of these guys can't get out of their own way. It was very frustrating but in the end what do I care....got a great deal anyway.
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