I changed my oil last week on the 2011 Sienna. The filter in question had logged about 5200 miles. I reached out to MicroGreen to get their feedback. To date no-one has bothered to respond. The attached picture shows the pre-filter all scrunched down towards the bottom of the filter. This does not appear to be normal because at the least we lost whatever advantage the pre- filter provides. At the worst this condition could have reduced the oil flow through the system. I have installed a second filter,so stay tuned to see the results when the OLM alarms on the Sienna.
The concern for me is the lack of a response. And yes, the filter was straight when I installed the filter.
Any thoughts?
The concern for me is the lack of a response. And yes, the filter was straight when I installed the filter.

Any thoughts?