Every time I go to Mavis, they try to upsell something or rip me off in some way. Went the other day for two tires as I picked up a nail in one of the front tires. I was planning on replacing both fronts anyway, this just made it more urgent. My car was serviced in the first bay by the waiting area so I was able to keep an eye on the tech, at least on one side. Of course, they throw in a complimentary multipoint inspection while the car is there. As the service neared completion, the service manager tells me that the tech did notice that there was a lot of corrosion on the battery and it was a little low on the load test. For $200.00 they can take care of that for me with a new battery and have me on my way. "Weird" I responded. "Just last week, I cleaned those battery terminals and gave them a nice coating of Vaseline too!" "Let me check" says the service manager. He comes back moments later after conferring with the tech. "Sorry sir, tech got the cars mixed up. You are good to go."
I always wonder just how many unsuspecting or overly trusting people get ripped off every day by these type of places. I only go there because it's getting to be the only game in town, they have great hours and it's in walking distance from my house if I don't feel like waiting. I do hate to give my business, and money, to an operation that is content to steal from customers though.
I always wonder just how many unsuspecting or overly trusting people get ripped off every day by these type of places. I only go there because it's getting to be the only game in town, they have great hours and it's in walking distance from my house if I don't feel like waiting. I do hate to give my business, and money, to an operation that is content to steal from customers though.
