Left BIOG on screen for about two hours and upon returning found that I was not logged in. First two passwords sent by BIOG failed to let me back in. Third pw finally worked. Have others experienced this loss of log in and failure of their pw to let them back in? I have tried to email the site but never get an answer. What, if anything, am I doing wrong and why doesn't a moderator return emails? BIOG does have moderators, right?