My Costco Citi Exec card is on auto-pay; admittedly I just let 'er rip. This is perhaps common in today's automated world. I use it for just about everything so I get a big fat annual rebate...
A few days back I glanced at my statement and noticed FasTrack for $305. FasTrack is CA service for bridge tolls, Lexus lanes, etc. I travel across the GG Bridge about twice a month, so that's $20 or so. $305 is a lotta bridge crossings! So I did a little more review and found $305 almost every month for at least a year and a half. The lowest was about $180. Close to $5K in what I looked at.
I checked my FasTrack account; it had my cars and transactions. Sure enough, generally 2 GG crossings per month, but nothing more. This is to our home in beautiful Petaluma (American Grafitti). And the billing goes to my bank account, not the Citi credit card; it is not associated with FasTrak.
FasTrak rep told me that credit card was associated with another FasTrak account, not mine. But he wouldn't tell me who; that was against policy. He would not let me stop the monthly billing charges! Against policy, but he would send the other account "a note". I cancelled my Citi card and they will send me another.
Turns out a few years back I bought and fixed up a 1998 Camry 4 banger for a needy family. The father died unexpectly; his brother took the car, even though it was meant for the Mother and 3 kids. So it's been flying on the Lexus lanes and bridges on my dime. Sheesh.
I will likely be credited; Citi has been phenominal. It is being treated as fraud. Not done yet. So I feel kinda stupid. Please review your statements. Stuff happens.