At least you can turn it in at end of 1 year and walk away if it’s a closed end lease.
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Lemon 2023 Nissan Frontier
- Thread starter Mathew_Boss
- Start date
Letters from attorneys might do something.
OTOH if you stand your ground until court most courts and judges are accommodating to the seller or service provider IF they're legitimately working to fix the problem.
Typically a court is going to say you have to give them the opportunity to fix it timely, which Nissan/the dealer appears to be doing.
Lemon laws may change definitions of "timely" and what constitutes a fix, but I'm not sure lemon laws are going to apply here -- maybe they will.
It's easy to tell someone to sue, but in reality all parties lose time, money, and a bit of sanity.
Of course it's the OP's money and vehicle, so he will and should make choices for himself.
OTOH if you stand your ground until court most courts and judges are accommodating to the seller or service provider IF they're legitimately working to fix the problem.
Typically a court is going to say you have to give them the opportunity to fix it timely, which Nissan/the dealer appears to be doing.
Lemon laws may change definitions of "timely" and what constitutes a fix, but I'm not sure lemon laws are going to apply here -- maybe they will.
It's easy to tell someone to sue, but in reality all parties lose time, money, and a bit of sanity.
Of course it's the OP's money and vehicle, so he will and should make choices for himself.
You are not reading the situation correctly. The Frontier was leased by the dealership for a year to a different individual from 2023 -2024. Upon termination of that lease agreement, the dealership put it up for sale as a Certified Pre-Owned vehicle. Then, Mathew_Boss (not the original leaser) bought the truck from the Nissan dealership just 6 weeks ago.
Got it. Then definitely pursue a fix that makes OP comfortable.
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This might even be a small claims case depending on the contract etc. The damages calculated possibly as what you sold vehicle after fix and what blue book or appraiser says you would get w/o fix and frame damage.
Depends on several factors including any potential arbitration or mediation clauses. Only the OP can decide what makes sense.
I am not a lemon law attorney and honestly I was thinking more about the incorrect cpo certification. CPO vehicles cost more b/c the dealer is saying this car is a cherry.
And I am not endorsing any attorney or law firm. But this is a website with a FAQ from a California atty. OP can google lemon law attorney to see what his state provides. This attorney indicates that doesn’t have to be the first owner if car is under warranty or cpo under CA lemon law. I would not have known that without looking it up. Maybe the prior owner complained about similar issues and problems. See if you can get dealer repair or complaint records from before your purchase.
Lemons are frustrating - just need to make some lemonade. I traded in a Mazda RX7 twin turbo cause of repeated egr and stalling issues. Loved that car. Sold bmw 3 series diesel wagon b/c of fire hazard and world wide recall with no parts to fix it…Sometimes selling is best.
Carmax, carvana and others will give you a written purchase estimate good 4 a week. Go get a written offer now. Sometimes you can get it online w/o even going to the dealer. See what you might lose by selling w/dealer fix vs what you owe.
https://californialemonlawattorneys.com/california-lemon-law-frequently-asked-questions/
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Very true. The legal system is not timely or inexpensive unless it is small claims court and will make any sane person crazy
. But, the dealer/nissan also doesn’t want the litigation cost, wasted time or bad press. Going to a judge or jury is often a crap shoot. That is why a well written letter by a smart attorney may get a resolution w/o court. Difficult, but possible. Most cases settle.
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I couldn't get Nissan any more involved. I called the Nissan Consumer Affairs line the day I was told they forgot to weld my frame together at the factory. I asked for an extended warranty because it was my first Nissan, it failed to be inspected by the welder that put it on and off the fixture for the robot, QC missed it before a truck was built on the frame, and it was missed at the CPO inspection. She immediately said if I wanted an extended warranty they were available for purchase at the dealership. I said the last thing I purchased from Nissan didn't turn out so well so I wanted a new truck that was presumably assembled correctly. She consider that and said she would call back the next day. Fast forward to the next day, she calls and says is not Nissan's position to extend the warranty or replace the truck and they would call back in October to see if the truck had been fixed at that point. I then told her it was unacceptable for a truck to leave the factory missing welds and since Nissans position is to not help me at all I would get the word out about my truck because there is no way the robot only welded my truck wrong.
I posted on social media. Every post I tagged Nissan and Nissan USA in. I posted to local and national news stations along with automotive investigate journalists. I figured out how Nissan assigned emails to their employees and I emailed multiple executives at Nissan USA.
I have been working with an editor in chief for a story next week with 2 million YouTube followers and an automotive news website.
I contacted the BBB, Car Complaints, and the National Highway Traffic Safety Administration so they can investigate Nissan Frontiers for other possible bad frames.
I did get a call from the Midwest regional Vice President at Nissan Friday. He said they won't do anything until the repair is completed but they would consider reimbursing truck payments for the length of time the truck is broken and he would consider writing a service contract for the truck. He also said he would call the dealer to see if there is anything he can do to speed up the repair process.
I told him I was working with an editor on the story and we were still going to run it because as a consumer and first time Nissan purchaser, I shouldn't have to email executives to get someone at Nissan to care.
I understand I bought the truck used but it still has its new car warranty because it's only 1 year old and only has 16k miles on it. It also should of never passed the CPO inspection where they are supposed to specifically check for frame damage.
If I wanted a rebuilt truck with a 1 year warranty I would have bought that 6 weeks ago and saved about 35%. If they want to rebuild the truck instead of replacing it then they should extend the warranty. Also, how much are they really saving? It's going to cost them at least 10k in labor to do a frame swap. How much did it cost to build and ship a new frame? The MSRP on a base model Nissan Frontier is 36k. Their cost has to be around 25k or less. So they save 10k or so by not replacing the entire truck and only replacing the frame.
They made almost 3 billion us dollars in net profit last year. The difference in how they handle this 1 major issue decides wethere I or others will buy another Nissan. They only calculated 1st order affects of not replacing the truck. Once I get my story out and they have to deal with an investigation and possible recall and buybacks for faulty frames it will cost them way more then just replacing my truck and everyone moving on.
Nissan didn't care about me or my truck they failed to weld together at the factory. I made my voice heard and made them at least care a little.
I have spent 2 years of my life in a combat zone. I have over 16 years of service in the US Army. I'm the wrong person to mess with
It doesn't matter how I used the truck if the frame weld completely missed at the factory.
Good for you on trying to get social media involved. Only bad publicity makes corporations, politicians, governments do the right thing it seems. Otherwise they simply don’t care.
I meant if nissan tries to blame the damage from off roading. Lexus service writer once tried to insinuate off roading caused a suspension issue on my almost new gx460. Problem is I don’t offroad
I’m on your side. Believe me I hope you get compensated or a buyback. I had several issues with my cpo 911. Had to fight for fixes and service managers routinely said there wasn’t a problem. Techs usually agreed with me…(eg - cracked windshield, broken control arm causing floating feeling on hwy, transmission - bad synchros, gear pop out and difficult shifting on mt), new clutch advised by different dealer etc.). I know the drill. And lesson learned - cpo isn’t what’s advertised.
And thank you for your service. My parents, grandfather and nephew serves/served in the Army. Me - just born at Ft Belvoir.
Feel free to private message if you want to discuss further.
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Unless there are more verifiable reports of this, no government watchdog will do anything. Every manufacturer expects a certain defect rate, even if it's one in a million.
Sure, it sucks to be that person who receives that ONE, but sometimes you're the windshield......
For the OP I hope the time and energy he invests here is worthy of whatever final resolution comes.
Sure, it sucks to be that person who receives that ONE, but sometimes you're the windshield......
For the OP I hope the time and energy he invests here is worthy of whatever final resolution comes.
I personally doubt you will get very far - the OEM has to be given the opportunity to fix it. We all know swapping frames is a giant pandora's box, but your still obligated to allow them to try.
Are they providing a loaner that is of equal quality and utility? If not you need to look up your state's loss of use laws. There required here, loss of use is a legitimate and measurable loss.
Once its fixed take it back for any squeak or concern. Undoubtedly there will be many. At some point you might hit your state's lemon law count.
Or trade it in now and forgo the hassle.
IMHO only.
Are they providing a loaner that is of equal quality and utility? If not you need to look up your state's loss of use laws. There required here, loss of use is a legitimate and measurable loss.
Once its fixed take it back for any squeak or concern. Undoubtedly there will be many. At some point you might hit your state's lemon law count.
Or trade it in now and forgo the hassle.
IMHO only.
Pre-owned certified means little other than the warranty. I’ve seen plenty of examples from all manufacturers where a car was sold pre-owned/certified and there is absolutely no way the checklist items were actually performed.
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Since the robot missed welding the actual joint, is it an option to take the truck to a capable welding shop to simply complete a proper weld?
No loaner until the dealership has everything and the time to do the frame swap. It's currently sitting under the largest tree on my property and we're hoping for a good storm haha
No because other welds have now broken and there are stress fractures from driving it 16k miles pulling a bass boat now properly welded together
Never bought a certified pre-owned vehicle, but my understanding of it is that you're getting pretty much an extended warranty, and I think in many/most cases it's a manufacturer backed warranty. Is this the gist of it?
Basically. Just a fancy used car with a warranty that is extended past the factory one.
It did save my behind on a Subaru when the engine needed to come out to be resealed. That would have been an expensive job if not for it.
Pretty much my understanding also. You get a variant of the OEM extended warranty. Dealer likes it because they can sell it for more. OEM's like it because the dealer pays a fee for the CPO and the warranty.
