Lemon 2023 Nissan Frontier

[Mathew_Boss]

I bought a certified pre-owned 2023 Nissan Frontier 6 weeks ago with 14k miles on it. I brought it in for warranty repairs as the steering wheel developed a popping sound and the right front sounded like the strut or a bushing was going bad. I dropped it off at 7am. At 5pm I went back and asked since I had not been contacted yet by the service advisor.

They said the frame wasn't welded correctly at the factory. The warranty fix is to order in a new frame and rebuild the truck on the new frame. I told Nissan I wanted a new truck and if I wanted a rebuilt truck I would have just bought one with a rebuilt title. They sent me on my way and said they would contact me in a few days.

Does anyone think their warranty fix offer would be fine? Honestly I don't even want it anymore. I have had some of the worst luck with vehicles that were under warranty.

Is there anyone here that had one of the Toyota trucks that had a frame replacement? We had our 2019 Toyota Highlander throw a rod at 2,700 miles and they replaced it with a short block. It blew a head gasket at 5k miles and had another coolant leak at around 7k. Everytime they tore it apart they broke more stuff.

I'm still kinda in shock after having 3 engines replaced under warranty I didn't think much could surprise me about an issue with a truck. I think it's crazy they didn't catch the bad frame before delivery

 

[loneryder]

Me..I wouldn't trust the dealer technicians to do it properly. Doesn't sound like they would do this job very often. The building of the truck at the factory starts with the frame on the assembly line.
You are due for some good luck.

 

[JavierH19]

Didn't weld the frame right... good lord. I don't know if I'd trust the technicians to tear it down and put it back together right either.

 

[cptbarkey]

I wouldnt be concerned with a frame swap, assuming the technicians were competent and have attention to detail. Cabs are removed all the time for diesel truck work and I wouldnt think a mid size truck is that much of a challenge.

 

[JavierH19]

I wouldnt be concerned with a frame swap, assuming the technicians were competent and have attention to detail. Cabs are removed all the time for diesel truck work and I wouldnt think a mid size truck is that much of a challenge.

Would Nissan techs be familiar with that given that they are likely not doing that often compared to the big 3 and their big trucks which need cab off jobs much more frequently. I don't know. Hopefully they do everything right. I would leave no minute complaint unstated if I were OP after getting the truck back.

 

[slo town]

I wouldn't like it, but I agree with the others, pulling the cab and bed off the frame shouldn't be horribly difficult.

Scott

 

[walterjay]

I guess you really don't know what the quality of the job will be. A guy who worked for me had the frame replaced on his Toyota pickup and all went well.

 

[oldcodger]

Do you know the history of the truck? Why did no one notice this defect during the 14K the truck has run? Something does not add up to me. Does your state have a lemon law. If it does I would look into returning the truck under the provisions of the law.

 

[dishdude]

I'd get it fixed and trade it in when the warranty was up or sooner if I was over the truck.

 

[Cheetah-kins]

The fact that the vehicle was 'certified' yet they didn't catch a blunder like the frame being incorrect is not encouraging to me. I do think they can probably do the swap ok but if it were me, I'd probably try and back out of the deal if possible.

As an aside I always wonder about super low mileage preowned cars at dealers, I wonder if the original owner had too many issues with their new car purchase and decided to be rid of it before something beyond the warranty fails.

 

[Cheetah-kins]

Do you know the history of the truck? Why did no one notice this defect during the 14K the truck has run? Something does not add up to me. Does your state have a lemon law. If it does I would look into returning the truck under the provisions of the law.

Pretty sure lemon laws only apply to new vehicles.

 

[The Critic]

You have some seriously bad luck with vehicles.

 

[Mathew_Boss]

Do you know the history of the truck? Why did no one notice this defect during the 14K the truck has run? Something does not add up to me. Does your state have a lemon law. If it does I would look into returning the truck under the provisions of the law.

It was a 1 year lease is all I know about it. It was on the Nissan lot certified pre-owned that my brother in law works at and he told me he could give us a good deal on it.

 

[Mathew_Boss]

You have some seriously bad luck with vehicles.

These two are just the top of the iceberg. I should be a product failure tester for a car company. Everything in touch tends to stop working

 

[oldcodger]

I had a neighbor who should have been a vehicle tester for the army. You could give him a new vehicle and a year later he would return it using a shovel.

 

[Mathew_Boss]

I had a neighbor who should have been a vehicle tester for the army. You could give him a new vehicle and a year later he would return it using a shovel.

I have broke 3 elevators in 3 different states this year. I have 17 years in the Army myself. Maybe it's just an Army thing haha

 

[The Critic]

These two are just the top of the iceberg. I should be a product failure tester for a car company. Everything in touch tends to stop working

You and @ARCOgraphite

 

[AZjeff]

Here is what certified pre-owned means:

From the 167 point inspection list:

Get it fixed then get your BIL to get you another good deal when you trade it in on something else.

 

[dishdude]

I have broke 3 elevators in 3 different states this year. I have 17 years in the Army myself. Maybe it's just an Army thing haha

The reason they make the tanks so tough is so they can withstand the soldiers!

 

[Nick1994]

I'd have no issues with them replacing the frame.