Lemon 2023 Nissan Frontier

Who is actually buying it back? Dealership or Nissan Corporate?

I have a feeling that vehicle is going to get crushed and written off rather than them deal with the frame swap.
Nissan should give it to a vo-tech.

When I was in school they got new vehicles from Toyota and Chevy. After the students had torn into them the contract stipulated they had to be returned where the manufacturers would destroy them.
 
Nissan corporate is buying it back
Yeah, that is going to get crushed.

I bet the wrong frame they sent was already VIN etched and would have to be scrapped also and somebody at Nissan got smart and stopped the bleeding.

Be interesting to see if a recall becomes of this.
 
I have been very interested in this thread. In October of 2000 I got my first customer service job, at a company that was contracted to handle customer service for GM. I worked in Tampa, Florida but we also had offices in Portland, Oregon and Dallas, Texas. I started out answering phone calls for Chevy, Olds and Pontiac but it was not too long before I got promoted to a department called the Business Resource Center, or BRC. The BRC handled product allegation claims where people claimed their GM car injured them or caused a fire or other damage. We also had a legal group, but I worked in the repurchase group. We would receive files from GM field managers and area service managers all across the country to buy back vehicles that were about to go Lemon Law or even were just considered to be potential Lemon Law candidates.

Not once in the entire 4 years I worked there did I ever see GM buy back a used vehicle. Every single buyback was on a new vehicle sale, no exception. Some of the buybacks did get donated to high school and trade school auto shop classes. Some were put on a flatbed or train back to their respective GM plants so the engineers could study and try to fix whatever the problem was and possibly publish a fix to dealers. And a lot of the buybacks went to the crusher but GM never allowed any of them to be put back up for sale on anyone's used car lot.

I always thought those GM buyback cases were a mixed bag. Sometimes GM made it a very easy and fair process for the customer, other times the customer got the short end of the stick regardless. I know GM came out ahead most of the time. Back then it usually cost less to buy back a vehicle than it did to let it go through the Lemon Law and litigation process. The business world is different now. GM and other brands may do things in a more consumer-friendly way nowadays but I am very glad to hear Nissan made this right for OP.
 
I have been very interested in this thread. In October of 2000 I got my first customer service job, at a company that was contracted to handle customer service for GM. I worked in Tampa, Florida but we also had offices in Portland, Oregon and Dallas, Texas. I started out answering phone calls for Chevy, Olds and Pontiac but it was not too long before I got promoted to a department called the Business Resource Center, or BRC. The BRC handled product allegation claims where people claimed their GM car injured them or caused a fire or other damage. We also had a legal group, but I worked in the repurchase group. We would receive files from GM field managers and area service managers all across the country to buy back vehicles that were about to go Lemon Law or even were just considered to be potential Lemon Law candidates.

Not once in the entire 4 years I worked there did I ever see GM buy back a used vehicle. Every single buyback was on a new vehicle sale, no exception. Some of the buybacks did get donated to high school and trade school auto shop classes. Some were put on a flatbed or train back to their respective GM plants so the engineers could study and try to fix whatever the problem was and possibly publish a fix to dealers. And a lot of the buybacks went to the crusher but GM never allowed any of them to be put back up for sale on anyone's used car lot.

I always thought those GM buyback cases were a mixed bag. Sometimes GM made it a very easy and fair process for the customer, other times the customer got the short end of the stick regardless. I know GM came out ahead most of the time. Back then it usually cost less to buy back a vehicle than it did to let it go through the Lemon Law and litigation process. The business world is different now. GM and other brands may do things in a more consumer-friendly way nowadays but I am very glad to hear Nissan made this right for OP.
This case isn't even like the Toyotas that were bought back because of frame rust where the manufacturer didn't admit fault. It's definitely their fault the frame wasn't welded together at the factory. Nissan is at 100% fault for this soup sandwich. Sending the wrong frame for the replacement is a whole nother failure. When I talked to the assistant for the Midwest VP at Nissan USA I told him his company has failed at every level from production to QC to not sending the correct replacement parts and tearing my truck apart and rebuilding it on a frame that wasn't the right size. I told him they appear to lack competence in every step of being an automotive manufacturer and that we were in a relationship neither of us wanted to be in. Nissan doesn't want me to keep bashing them and I don't want the truck anymore. Since their company made 3 billion dollars in profit last year they have the ability to fix this and make it go away.
 
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Not once in the entire 4 years I worked there did I ever see GM buy back a used vehicle. Every single buyback was on a new vehicle sale, no exception. Some of the buybacks did get donated to high school and trade school auto shop classes. Some were put on a flatbed or train back to their respective GM plants so the engineers could study and try to fix whatever the problem was and possibly publish a fix to dealers. And a lot of the buybacks went to the crusher but GM never allowed any of them to be put back up for sale on anyone's used car lot.

I always thought those GM buyback cases were a mixed bag. Sometimes GM made it a very easy and fair process for the customer, other times the customer got the short end of the stick regardless. I know GM came out ahead most of the time. Back then it usually cost less to buy back a vehicle than it did to let it go through the Lemon Law and litigation process. The business world is different now. GM and other brands may do things in a more consumer-friendly way nowadays but I am very glad to hear Nissan made this right for OP.
[heavy sigh] Have you learned nothing from the thread? It wasn't used, it was CPO (except not really)

the above identifies as sarcasm
 
I don't know, I guess where I kinda departed being on Nissans side on this one was sending the wrong frame, that seems like a pretty big mess up to me.

I'd wager the fact he was able to drum up so much social media fervor was the deciding factor in it getting bought back. I mean I get being a little tweaked about it, maybe even real tweaked, but this seems a little over the top... and most people think I should come with a warning label for dealers.
 
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I don't know, I guess where I kinda departed being on Nissans side on this one was sending the wrong frame, that seems like a pretty big mess up to me.

That is kind of odd given I believe there's only 3 different frame options for the 2022+ Frontiers. King cab, crew cab short wheel base, and crew cab long wheel base (long bed).
 
That is kind of odd given I believe there's only 3 different frame options for the 2022+ Frontiers. King cab, crew cab short wheel base, and crew cab long wheel base (long bed).
I would agree, but it is Nissan we're talking about!
 
That is kind of odd given I believe there's only 3 different frame options for the 2022+ Frontiers. King cab, crew cab short wheel base, and crew cab long wheel base (long bed).
It's an S trim so there is only crew cab or extended cab.
 
Nissan said they won't buy the truck back without photos. The ones that look nice were before it went to the dealership. The ones that look like it's been wrecked is how it's been sitting in a bay at the dealership.

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