Jiffy Lube

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I went with my friend to have the oil changed on his '07 VW GTI at the local Jiffy Lube. Although I have done the last two changes myself, I decided not to do this one myself due to the lack of time and the weather.

Their price for a synthetic oil change is $61.99. This price includes up to 5 quarts of any grade of Pennzoil Platinum-- 5w-20, 5w30 or 5w-40. Since they kept selling out of 5w-40, I decided to bring my own Mobil 1 0w-40 to ensure that the correct oil is used. When you bring your own oil, they charge you for the price of a conventional oil change ($38.99), but they do not give you any credit for bringing your own oil.

Since I had a $10-off coupon, the price came to $30. Jiffy Lube supplied the filter-- a Performax PO-162. This is actually a Purolator filter, and since this application is a low volume one, it is likely to be a repackaged OE filter. On their computer, the price of the filter came up to be $18.99! I was surprised to learn that their policy was to not upcharge for cartridge filters-- thank goodness for that policy in situations like this! Considering that most auto parts stores charge nearly $15 for this filter, the actual cost of labor for the oil change was only about $15, which is actually quite reasonable.

As for the quality of the service, Jiffy Lube does well. At least for this particular location. They were well aware of the service procedures for the newer VW cartridge filters, and they took their time to carefully R/R the cartridge filter assembly to prevent any damage. They were also aware of the VW oil requirements, and they told me that if I had not brought my own oil, they would have automatically recommended the Pennzoil Platinum 5w-40. (This is quite surprising to me, as most independent shops such as Walmart, Wheelworks, Firestone and Sears, know absolutely nothing about the oil requirements for European cars.) The only downside to their service though, is they did not check the engine air filter. Knowing how difficult it is to replace an engine air filter on a VW 2.0T, I don't blame them, but it is still a bit disappointing.

Overall, for about $30 w/coupon, Jiffy Lube provides a good service, at least the one in my town. Of course, your experience may vary, but it is possible to have a good quick lube that provides good service and reasonable prices. And it sure beats having to wait two hours at the dealer.
 
You must have a good Jiffy Lube in your area. They are hit or miss. As I recently posted, the quick lube place by me tried telling me Amsoil XL 10w30 was fine to use in a Honda MTF.

I'll never get over the time Jiffy Lube forgot to put oil in my friends car.
 
I've never had problems with the QL's i go to, infact i get very good service from the one I frequent.
 
I'me VERY impressed with our Jiffy Lube as well. The manager there keeps it in top notch condition. They have 8 bays, and keep the place spotless. Everyone is very friendly, and they use Pennzoil..which makes it even better :)
 
I would get the names of the mgr and the techs, and be sure to see them next time I visited. IMO, JL is 90% miss and 10% hit. You seem to have found one of the better crews, so stay in contact. Refer business to them as well. That will keep them going as I am sure they are paid on sales and productivity.

If they continue to provide good service, fire off an email or letter to corporate, describing them by name. There are so many lousy techs and dumb managers at JL< corporate may be stunned to hear some good news about their staff.
 
My brother has been going to QL's for years. Never really had a problem. I'd say more often than not, they are ok. As long as you are sure you are getting the correct fluid.
 
The one in Ames sucks. They charged my friend for two filters that they never installed. Still had the O Reilly's Microgard on it when I changed it for her when I fixed her timing belt.

So that microgard had about 19k miles on it.
 
It's a lot cheaper to do it yourself, especially if you have the Fumoto drain valve.
 
I only go to JL because I have a truck I don't own. My own 2 cars and my mom's I do myself. But I will say, that our JL is top notch. I really trust those guys, and they don't care if you stand there and watch them. They like to talk to you so you don't even feel like you are pestering them.

Sort of a funny story, but one day I watched a large diesel box truck try to pull into the bay and the roof got stuck at the top of the garage door and almost ripped it off. Took them a while to get it back out of there.
 
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Originally Posted By: Audi Junkie
I don't want anyone to monkey with the air filter until it's time to change it.


I ALWAYS tell them to leave the air in my tires alone and not to worry the air filter.
 
A little off topic did you see the You Tube of the woman driving into the lube bay ,Ill find a link ,she actually drove INTO the pit.It might not be a woman I take that reference back.
 
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Originally Posted By: buster
As I recently posted, the quick lube place by me tried telling me Amsoil XL 10w30 was fine to use in a Honda MTF.



My Civic manual says, if Honda MTF cannot but use, then a 10w30 oil is acceptable, so I don't know what the issue is. The guys is right, since i doubt they carry Honda MTF.
 
It's only good as a temporary replacement and it made the shifting a lot more rough.
 
My experiences at the Collierville, TN Jiffy Lube have been nothing but positive. Service very good, they communicate well and don;t try to high pressure you into additional purchases. And the place is spotless. ALWAYS have a $10 off coupon as well. They were using Conoco fluids up until recently, and are now on the PZ bandwagon (doesn't matter to me one way or the other).
 
I work at a VIOC location and I always mention the VW oil requirements and recommend Synpower 5w40 MST, but 90% of our VW customers just say "I've never put anything but conventional in it and that's all I want."

I will never buy a VW without documented proof that the correct oil was used after talking to so many VW owners.
 
I liked my Pennzoil Jiffy-Lube for a while. Then one day I thought I would call and ask a few questions. One of the lube techs answered the phone, could tell he was new guy. First question I asked was “that 5w30 dispenser used to fill the cars upstairs, what dose the big drum at the other end in the basement say?” Answer, Brad Penn.
Last time for me, never went back.
 
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