Jiffy Lube, 21 Bronco

Well that explains it now. Why Ford would trust an outside provider anywhere near a drainplug on a covered vehicle....... one stupid minute & there's explaining ($) to do. Had no idea that would be contracted out. I look under there when doing changes, torn CV boot(s), leaks from where ever, like the water pump weep hole. Handing it off to Jiffy L. seems short-sighted.
I think you misunderstand.. ford has no say in this... no one at ford or the dealer are deciding on iffy lube.

The fleet owner decides usually based on price and speed.
 
The video explains (and is the same for the fleet where I am employed).

Our services for our fleet are put out to bid yearly. We are required to take our vehicles to the authorized servicer. Currently, that is Jiffy lube for routine oil and filter service. In the past we've also used Valvoline instant oil change. That's where our brand new units end up having to go...
OK-seemingly-you have real world experiences. How many oil changes vs. blown up motors from taking them to Jiffy Lube?
 
OK-seemingly-you have real world experiences. How many oil changes vs. blown up motors from taking them to Jiffy Lube?
There must be some seriously special pricing on these fleet purchases, along with waived inspections, taking your equipment where you please.
I imagine there's a policy in place versus eating the mistakes. Or I hope there is, it is just fleet cars but still. 60 months usage without down time & drama would be nice.
 
Since there seems to be some questions and perhaps misunderstanding.

My employer buys literally hundreds of vehicles a year. All of them come off state bid pricing. What that means is the State of Minnesota requests proposals from dealerships to provide vehicles for fleet purchases. The dealer essentially puts together the list of the base price+prices for all the potential options. A common example is a 1/2 ton supercab truck. For Fords, there are 4 dealerships in Minnesota on the State Bid Contract. 2 for Chevrolet, and 1 for Rams. Anyone eligible for State Bid pricing (typically state agencies and local units of government) can buy vehicles for the exact pricing listed in the bid. This pricing is often a good deal lower than retail pricing for a variety of reasons.

That bid is literally only to provide the vehicles.

We also bid out basic oil change and maintenance services on a yearly contract. For us it is cheaper to have basic service done by outside companies on most of our light duty truck and car fleet. Anyone who can meet the terms of the bidding are able to submit a bid. In our case, the bid is to provide oil and filter services for light duty trucks and cars in an 8 county area. We are generally required to select low bids, assuming they meet the terms of of the bidding process - and one of those terms is convenience - ie: one dealer in one place isn't going to be able to bid. Thus we don't go to the Ford dealer (or other manufacturer) for basic oil and lube services. It is not required by the manufacturer that the work has to be done at a dealer, only that it gets done.

To put it another way, as a taxpayer, do you want a state agency getting low bid pricing, or feel better that they spent more than twice as much by going to the dealer? (and it is at least that much different in pricing from the bid price we pay to the retail price for a Quick Lane service).

We do have local dealers handle recall work, and address specific repairs that our mechanics are unable to address.

Have we had any trouble going to Jiffy Lube / Valvoline over the years? Honestly, no. We aren't bringing anything too exotic in. Typically a bunch of F150/F250 trucks with the base V6 or V8. They get a basic oil and filter service, and the air filter is replaced if it is recommended. We give them a PO number, and they take care of the rest. We sign that the service was done, and submit the receipt to fleet.

As easy as it is to swipe at Jiffy Lube and the like, the reality is many dealer Quick Lane services are no better. I had one messed on up on my truck several years ago - and as I told the manager, I was dissapointed that it happened because I specifically brought it there because they should know what they are doing... And a coworker recently had the same experience with a Mazda that the dealer messed up the quick lane oil change service on...

Reality is that any Quick Lane type service at any dealer or a Jiffy Lube etc... is a low paid, entry level service tech in most cases....
 
And as was mentioned above - Ford didn't tell anyone to have the service performed anywhere for the original video.

The unit was bought for a fleet. The fleet owner decides where maintenance is done, and in this case, they directed the driver to take it to Jiffy Lube. That's it...

And no, you do NOT have to have your vehicle serviced by Ford under warranty, etc...
 
Honestly - hundreds of oil changes and no blown up motors... Have there been mistakes - yes. None have been fatal.
Im book marking your response for the "bash threads" so I can reference it.
Thank you!
 
Never trust goofy lube.


That's why I do my own fluid changes that way I know it's done right.

Never heard good things about jiffy lube.
Nowadays, i just can't trust anyone but myself.
 
While I don't excuse leaving the oil out or cross threading drain plugs....

Driving your car 20 miles with the oil light on or covering all your warning lights with pictures is dumb. That is not Jiffy's fault.

I've actually had decent luck with QuickLane as well as my one experience with Wal Mart.

While it is true that the "LubeTechs" even at dealers are not the highest paid and most skilled individuals, at a dealership it is much more likely that someone who is more skilled is mentoring them as well as the probability that said lube tech may have some ambition to move up and learn the trade.
 
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While I don't excuse leaving the oil out or cross threading drain plugs....

Driving your car 20 miles with the oil light on or covering all your warning lights with pictures is dumb. That is not Jiffy's fault.

I've actually had decent luck with QuickLane as well as my one experience with Wal Mart.

While it is true that the "LubeTechs" even at dealers are not the highest paid and most skilled individuals, at a dealership it is much more likely that someone who is more skilled is mentoring them as well as the probability that said lube tech may have some ambition to move up and learn the trade.
People drive with idiot lights on all the time. "Just gotta get it home..."
 
I'd like to understand the thought process behind putting the drain bolt head into the socket, aiming the bolt at the drain hole, and turning on the electric/neumatic wrench. Does it really take so much time to place it in the drain hole with your fingers and thread it in until it's tight before using a tool on it? Look how much trouble that extra 15 seconds would have saved.

Unfortunately this doesn't hurt Jiffy Lube directly other than adding to their already poor reputation, because their insurance company will foot the bill for this.

I'm thankful every day that I have the place and the physical ability to do these things myself, because I would not sleep at night if I had to wonder if these things were done right.
 
I'd like to understand the thought process behind putting the drain bolt head into the socket, aiming the bolt at the drain hole, and turning on the electric/neumatic wrench. Does it really take so much time to place it in the drain hole with your fingers and thread it in until it's tight before using a tool on it? Look how much trouble that extra 15 seconds would have saved...

I'm going to guess it is pretty hot. Still, you can put it in the socket and hand start it with the socket... before pulling the trigger on the gun.
 
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