Originally Posted by thooks
It's not what a 45-70 year old wants. It's what an 18-35 year old wants.
Or what they don't want to do, like interact with another human.
I see a huge advantage getting rid of car salesmen but it seems like your giving it all back plus more by building 10 something million dollar gimmick. Who's paying for that?
I saw one of Carvana's vending machines a few weeks ago driving between Dallas and McKinney, TX. Definitely seems like an odd concept to me, but then again I've become the "Get off my lawn!" old guy in recent years.
So many places these days seem to be marginalizing the car buying process. I think it's a mistake and I won't participate in it. Buying a vehicle is likely the largest purchase a person will ever make. The process needs to remain as hands-on as possible...