Off Toipc:
When I have problems with my work laptop, desktop, software application, security issue, etc…
I put in an IT service ticket and 10 minutes later ‘Bobbi’ from India calls me and gives me a security code to enter so he can take over and access my computer to make necessary changes / updates.
25 years ago it was Bob from Milwaukee, Wisconsin helping me.
20 years ago it was Roberto from Mexico City, Mexico helping me.
About 15 years ago corporate outsourced most IT functions to India.
Who’s the lowest bidder for help desk type services ?
Can they also manage corporate servers from India ?