Sierra048 - you should still report this to your state's Attorny General office. They are typically interested in scammers like this. I agree with QP, a factory restore will wipe the computer clean. Anothet thing, my brother is pretty savy about computers and networks. I emailed him this thread, and this is what he said. "Never trust anyone who wants access to your computer online. Granting them remote access is handing them the keys to your computer, then and for all time. Because they then have your IP address as well." My brother might mean if they put some malware on your computer, then they have the keys. Or is it once they have your IP address you're always vulnerable - ? Maybe QP can chime in on this. If it was me I'd talk to your internet provider and see if they would give you a new IP address due to this situation.