I dragged my feet on telling them how to issue their initial “estimate payment” that they ended up paying the shop directly anyway, but they did the same thing… initial estimate was half of what it actually cost.Going through my own snafu with insurance. My own fault, so they direct deposit their initial estimate into my bank account. Only problem is, it was half the estimate of the body shop. My mistake was to submit photos as part of the claim. They looked at the photos, as opposed to shop which put it on a lift and then priced out parts not located several states away.
Not submitting photos ever again for a claim.