Since last Friday my Outlook client cannot connect with my email account [email protected]. I can acesss the mailbox with the web interface in a browser.
I can sign on to Outlook via a web browser, but not on an email client.
Quote:
Microsoft's IMAP / POP servers for Hotmail/Outlook are malfunctioning for about 33% of users. This means you cannot access those accounts using software that uses IMAP or POP. This includes Thunderbird, Outlook for Windows, Android Mail, iOS Mail.
Things that DO work: Webmail, 'Mail for Windows 10', 'Outlook for Android' (these three use a private channel to send/receive, bypassing the error)
The advice MS reps are giving is to login to webmail and create an 'Alias' (another email account linked to the broken one) and use that in the meantime. They confirmed that the IMAP & POP servers are indeed down, with no time frame for restoration.
I can sign on to Outlook via a web browser, but not on an email client.
Quote:
Microsoft's IMAP / POP servers for Hotmail/Outlook are malfunctioning for about 33% of users. This means you cannot access those accounts using software that uses IMAP or POP. This includes Thunderbird, Outlook for Windows, Android Mail, iOS Mail.
Things that DO work: Webmail, 'Mail for Windows 10', 'Outlook for Android' (these three use a private channel to send/receive, bypassing the error)
The advice MS reps are giving is to login to webmail and create an 'Alias' (another email account linked to the broken one) and use that in the meantime. They confirmed that the IMAP & POP servers are indeed down, with no time frame for restoration.
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