Got taken by the lube shop...

[BuickGN]

Originally Posted By: AcuraTech
You get what you pay for. When you take it to a place where 18 yr old stoner punks making $7.00 per hour are doing the job, don't expect much. Especially when they're itching to get out of the place early. Sorry to say, no one to blame but yourself.

You should have been staying on top of the OCI on your girlfriends car, and not waiting until it's overdue and you need to take a trip out of town. Personally, I take care of my GF's car better than my own.

Yeah, it sucks that you got robbed by the Quick Lube. But I really wouldn't expect anything less from them. I wouldn't touch a Quick Lube place with a 10 foot pole. They probably just threw your filter in the garbage, kept the oil, and filled it with bulk 10w30.

If I had a nickel for every time that I've seen a Quick Lube oil change with an over/under tightened oil filter or stripped out drain plug, I'd be a rich man.

Granted, this isn't always the case. But it happens a lot more at these places than it does at reputable independent/dealer shops.


I worked at a transmission shop in my early days and I did all the drains and refills and services for $6.80 an hour and not once did I ever think of ripping someone off. I think the people who do work like that are the people that are still going to be changing oil 30 years later.

 

[01rangerxl]

Originally Posted By: Rabbler
I disagree. (and I am was tech)not a a lube shop though.

If you pay a professional (not just some guy) to perform a service they provide you shouldn't be expected to double check their work to make sure they did it right.

Does the average car owner even know where the drain plug and oil filter are on their car? Doubtful.

Should you open the fuse panel to check the electricians work?

Are single women and seniors supposed to crawl under the car and check the filter?

Ridiculous...

With no receipt I think you will get nowhere fast. Is anyone even going to remember you were there?

Sorry dude that sux

I agree. People should not have to check to see that the filter was replaced or that the oil was actually changed. When they take their car to a shop, the shop should give them exactly what they are paying for every time. Unfortunately, many quick lubes hire people who don't like the job, don't like customers, and don't care about doing the job right. I am not trying to rag on any quick lube techs, I was one myself, but I am sure all of you who worked in the field saw the same things I did. Filters getting wiped down, wrong fluids being used, etc. I corrected what I could, and the manager tried to correct everything he saw, but a lot of the people there had no idea what they were doing and just didn't care. We did have some customers who brought in their own oil and filters, and I always used what was provided by the customer, even if they brought in an orange can, but there are plenty of techs out there at quick lube places and "real" shops who won't.

My current situation does not allow me to do my own oil changes. My apartment complex says no working on cars in the parking lot, so the truck goes to a shop. Thankfully, I found a small Napa shop down the road that is great. They used bottled oil on my truck, filled it exactly to the full mark, and I could tell by the finger prints and wipe marks that they had actually checked every fluid under the hood. All that for around $6 less than Jiffy Lube and a 20 minutes in the waiting room. The only downside is that you have to set up an appointment because they are always so busy. No quick lubes for me. I can understand needing to get the oil changed ASAP though and being stuck with a quick lube.

 

[Drew99GT]

Originally Posted By: mrsilv04
Originally Posted By: BuickGN
I should never HAVE to check their work. That's rediculous. It is their fault, not mine in any way. If I'm expected to check their work, why am I paying them? The only thing that's my fault is expecting honesty from a bunch of low lives. It's too bad I'm probably going to get in trouble for mopping the floor with a couple of them.

With that said, the next day (I didn't get to my destination until late at night) I checked the oil level and found it low. Looked under the car and saw a black filter which was good enough for me, forgetting that the Mobil 1 filter was black also.

I'm not worried about getting compensated, that will happen.


What do you mean you shouldn't have to check their work? YOU HIRED SOME IDIOT TO WORK ON YOUR CAR! Yes, YOUR car.

You went to some car wash/lube joint. That's the first sign of trouble right there. You didn't get a receipt? There's another sign that you just hired an idiot work on your car. No proof that anything was ever performed. If you paid in cash, I've got a real good idea as to where the money went, without a receipt... right into the guys pocket... the pocket of the same guy that also TOOK your oil and filter and put it in the trunk of his car (and probably sold it on eBay).

But none of this is your fault. Right...

Do you really think that it was the best idea to come here and admit to all of the mistakes that you made on this, and then try to act like none of it was your fault, and that you're going to be a real he-man and "mop the floor with a couple of them", and show them who is boss? Wow. An assault and battery charge sounds like a great way to get even with them. Would you try to explain to your lawyer as to how that isn't your fault either?

You should never HAVE to check their work? Really? Because you look quite foolish right now. It appears that it is time to stop digging the hole even deeper.

I said it before, and I'll say it again. Assume NOTHING when someone else does it for you.



What's your problem?

If you paid for ANY service, wouldn't you expect it to be performed, and wouldn't you be p-od if it was done poorly?

Don't soapbox a good member of BITOG who got screwed over. YOU are the one who's digging...apparently for your own pride...

Apparently only good things happen to you.

Can you rebuild an engine or a trans? ummmmmm hmmmmmmmmm. If you paid a shop to do either, would you then tear it all apart to check everything over?

 

[mrsilv04]

Originally Posted By: BuickGN

Get off your soapbox, retard. The only mistake I made....


"Retard", huh? Lowering yourself to saying that about another person here says even more about you.

I'm so sorry that I didn't play along with your "look at me, I'm the victim" mentality here.

 

[Saturn_Fan]

Good point Drew99GT. I am with you. Sounds like this mrsilv04 owns a boob-lube joint I'd bet!

Oh, and think this thread will be locked by noon today.

 

[mrsilv04]

Originally Posted By: Drew99GT

What's your problem?

If you paid for ANY service, wouldn't you expect it to be performed, and wouldn't you be p-od if it was done poorly?

Don't soapbox a good member of BITOG who got screwed over. YOU are the one who's digging...apparently for your own pride...

Apparently only good things happen to you.

Can you rebuild an engine or a trans? ummmmmm hmmmmmmmmm. If you paid a shop to do either, would you then tear it all apart to check everything over?

I don't have a problem. I'm not the one whining about having a problem here. I'm not the one who had some guy in a hurry to close up shop early and get home do some shoddy work on my car. (Hint: Never have someone work on your car who either doesn't want to, or doesn't have the time to. You'll likely get an end result that you don't want). I'm not the one who didn't get a receipt. I'm not the one who didn't check for months to see if my new oil filter had actually been used. I'm not the one who didn't watch to see the new oil get installed (or which new oil was installed). Because of this, we're not sure what actually happened here. Not even the owner knows.

Speaking of p-od? Ever heard of the Seven P's? Prior Proper Planning Prevents P*ss Poor Performance.

Sure. Only good things happen to me. What a fantasy land that would be. However, rush jobs usually have poor endings. This one is a prime example.

I'm not sure why you think my pride has to do with anything here. I don't have a dog in this fight, you don't either. Buick's a big boy, he can defend himself without help.

The shop screwed him over. Yes, they did! But his lack of attention to pretty much everything allowed them to get away with it.

Here's my point. It's YOUR car, and it's YOUR responsibility to see that others don't screw with it, and that you get what you pay for. It's YOUR ride, and no one else's.

 

[BuickGN]

Originally Posted By: mrsilv04
Originally Posted By: BuickGN

Get off your soapbox, retard. The only mistake I made....


"Retard", huh? Lowering yourself to saying that about another person here says even more about you.

I'm so sorry that I didn't play along with your "look at me, I'm the victim" mentality here.



Not sure where you got that I was playing the victim. Just posting that another lube shop did what lube shops do best. It was for entertainment, not looking for sympathy. In fact I have an hour till it opens and before the day is over I will have my money back for the lube and the $14 for the EAO filter. Have a good day.

 

[ekpolk]

Children -- enough.