Never have, at least directly. As
@Torrid said and I have said, they often find it for themselves.
It's more like, "Use the button on the handle where your hand is. That's the emergency release."
They feel funny and then get a kick outta the button electric release that opens the door a little for them. Neato burrito.
After one time it's a non-issue for most.
Some don't like it, but younger people seem to love it and the car's tech interfaces in general.
Teslas are not trying to be like other cars and that's certainly not for everyone.
If you are change-adverse, you may struggle with one. Personally I love the car even though I am not the most tech savvy; there has been frustration.
Humans are creatures of habit; reluctance to change is common. But once you get the hang of these cars, they are a freakin' blast.