Ordered some front-end AC Delco parts for my pickup recently (JC Whitney/USautoparts). Five of the seven items never showed up, but FedEx listed them as delivered (4 tie rod ends and idler arm). So I've been dealing with Ebay/Paypal,JC Whitney and FedEx all week. Biggest battle was to get these folks to believe some of the items were not delivered. Much to my surprise, FedEx also uses contractors for deliveries, and that seems to be the problem here. Supposedly, JC Whitney and FedEx are trying to track the items down, but no luck yet. This is my first major headache with ordering stuff online.
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