FedEx Ground is all contractors, so that explains that.
FedEx failure
- Thread starter Zee09
- Start date
Hermann
Site Donor 2023
Happens all the time here in KC at the F-150 plant. A lady who worked where I worked did it part time and made a nice sum. She eventually went full time with them. Still doin it.
Fedex - Express and Ground - are non-union. UPS are unionized and are Teamsters.
It's a bogus number. I think there might be (1) UPS driver in their entire operation who got that and it's a "total compensation" number, not wages but the media ran with it. It likely includes substantial overtime as well.
I have good experiences with FedEx here. When possible on RA I'll even select them. I've been kind of disappointed RA seems to be using UPS more -- and seemingly suddenly. It's always slower for me and more expensive.
THAT SAID, @Zee09 will appreciate this: I had added a couple bucks worth of drill bits on to a Zoro order to hit the free shipping threshold. Doesn't make sense because they sent those separately, thus costing themselves at least a few bucks in shipping plus the padded envelope etc.
Anyway after awhile the FedEx guy shows up at my door and says I have to sign for this package saying I received it. I didn't know what the package was or what he was talking about. I had honestly forgotten about the Zoro drill bits as they weren't the reason I ordered.
So I ask the guy (kid) what is this? What's the tracking number? Who's the sender? He was finally able to provide me a tracking number, but that's it. This kid is Navajo out of New Mexico and has very poor communication skills-- not racist, just the truth.
Every time I ask a question to try to determine what I'm signing declaring I received, he gets a befuzzled look, stares at his clipboard, and repeats that I have to sign. That's all he knew, and seemingly all he could speak.
I told him I'd have to research the tracking number and contents. If I did receive it, I have no desire to lie, but I'm also not going to say I received something I did not. He again seems unsure what to do. I'm supposed to sign. He finally says he'll come back tomorrow.
I half-figured I'd never see him again, but he returns the next day. I told him I was able to find the tracking # on Zoro's site, it contained a couple drill bits, and I NEVER did receive it (true), so I can't sign for it.
He says they'll look into it. About a week later I called Zoro and they just refunded my money for that shipment.
The whole thing was weird because FedEx knew the package was lost (or stolen by an employee) but was hoping I'd get them off the hook. Strictly in my opinion of course. The sense of urgency was odd. I've never had that happen before or since.
THAT SAID, @Zee09 will appreciate this: I had added a couple bucks worth of drill bits on to a Zoro order to hit the free shipping threshold. Doesn't make sense because they sent those separately, thus costing themselves at least a few bucks in shipping plus the padded envelope etc.
Anyway after awhile the FedEx guy shows up at my door and says I have to sign for this package saying I received it. I didn't know what the package was or what he was talking about. I had honestly forgotten about the Zoro drill bits as they weren't the reason I ordered.
So I ask the guy (kid) what is this? What's the tracking number? Who's the sender? He was finally able to provide me a tracking number, but that's it. This kid is Navajo out of New Mexico and has very poor communication skills-- not racist, just the truth.
Every time I ask a question to try to determine what I'm signing declaring I received, he gets a befuzzled look, stares at his clipboard, and repeats that I have to sign. That's all he knew, and seemingly all he could speak.
I told him I'd have to research the tracking number and contents. If I did receive it, I have no desire to lie, but I'm also not going to say I received something I did not. He again seems unsure what to do. I'm supposed to sign. He finally says he'll come back tomorrow.
I half-figured I'd never see him again, but he returns the next day. I told him I was able to find the tracking # on Zoro's site, it contained a couple drill bits, and I NEVER did receive it (true), so I can't sign for it.
He says they'll look into it. About a week later I called Zoro and they just refunded my money for that shipment.
The whole thing was weird because FedEx knew the package was lost (or stolen by an employee) but was hoping I'd get them off the hook. Strictly in my opinion of course. The sense of urgency was odd. I've never had that happen before or since.
Yes, this is true in my area. For the longest time they used an old Express van to deliver to me. One time the driver told me it had over 400k, and he was also the mechanic responsible for keeping it on the road LOL
The lady driver we normally had had to reach out to open the door because the inner handle was broken. I felt bad for her and if they didn't need the vehicle every second day of the day I would have fixed for free just to help her because she was an amazing driver as far as customer service.
They recently got a new fleet of box trucks. I think they're on 4wd SuperDuty chassis' IIRC. Huge upgrade!
Good pay and retirement.
I don’t want to have back, knee and shoulder problems when I’m 55 due to constant lifting of heavy boxes and very tight delivery timelines. Very few Americans can do this type of job.
One thing they don't mention is you don't get your own route for 2-3 years or until someone with higher seniority leaves. Until then, you show up for work everyday and hope someone took the day off; otherwise you go home unpaid for the day.
Driver didn't give a rat's behind either, did he ? You would think Fedex corporate would care and would have standards though. It's their IMAGE that is seen on the road and is a rolling billboard for the company.
I'm a mechanic at UPS and will make $45.14 an hour on August 1st. I make more per hour than a package driver but don't get the overtime they do. I plan to retire at 57. I'm not taking my box or any of the tools in it home when I retire. I'm donating it to a student in need at my alma mater.
I remeber reading this, and I truly see both sides of the argument. But fedex has really gone down hill.
https://www.eseller365.com/wp-content/uploads/2022/07/Final_FedEx_Ground_Letter_of_Assurance.pdf
https://www.eseller365.com/wp-content/uploads/2022/07/Final_FedEx_Ground_Letter_of_Assurance.pdf
When it comes to daily operations, one has to separate Fedex Express from Fedex Ground. That PDF shows how Fedex corporate has a night and day different view of the two operations. Is it a one-sided piece ? Sure, but I know people from both sides and pretty much everything in that letter is accurate.
From the letter: "FedEx Ground, knowingly or unknowingly, has placed the financial viability of CSPs in their Groundnetwork at enormous risk." Bottom line, they don't care. No more than the CSPs that hire drivers from temp agencies. It's a pecking order of indifference. The bottom of the pecking order is the driver, so he/she cares the least.
I worked in a sector that relied heavily on contract labor. Cost invariably won out over quality. You get what you pay for.
And this is what the public sees.... Beat-up, janky trucks, poor service, etc and Fedex corporate doesn't care. The revenue and profits from ground services are huge.
