Exit Interview: 2024 Mazda CX-90

Joined
Apr 27, 2023
Messages
579
Location
Franklin, TN
Almost 2 years to the day after purchasing new, we traded in my wife’s daily driver/our family car - a 2024 Mazda CX-90 I-6. I worked for Mazda for a number of years and we were excited about all of the hype involving a new platform RWD biased I-6 to replace our ‘21 Mazda CX-9 Signature (one of our favorite vehicles we’ve owned). At that time of release (Summer 2023) they offered quite a bit of incentives so we traded. We did, regretfully, have to go down to a mid level trim to get a 2nd row bench seat as we had 2 dogs and always fostered a 3rd.

Aside from better fuel economy (30-32 at 75mph on the highway), a marginal increase in interior space and more power at highway passing speeds, the CX-90 was a downgrade over our CX-9 in every way I cared about. The suspension was laughably stiff in the way the Big 3 used to put the stiffest shocks they could source on economy cars they labeled sporty. It crashed over the tiniest imperfections and jarred you on the bigger ones. The entire drivetrain and floor board vibrated at half to full throttle in the first 2 gears. Also, with it piping in some engine sound there was a resonance at those same speeds that sounded like you opened a window at 70mph. The steering is quite slow and combined with the harsh ride and hefty weight, it felt ponderous. The fanboys of this vehicle love to say it “handles just like an X5”…..IMO, people that say that with a straight face have never driven a properly functioning X5. In contrast, the CX-9 felt like a Miata comatose to this thing.

I could go on and on about the things we didn’t like but none of them made it unlivable. The dozens of issues we had over 2 years did.

A small list:

* Electriclal gremlins such as blind spot monitoring that would ghost and false alarm constantly. We had at least 2 software updates that didn’t help. The most dangerous was a wing adaptive cruise control system that would emergency brake on the highway when a large truck entered a curve 1/8th mile ahead of you. We almost got rear ended by traffic behind us several times because of this.

* Water leak from the sunroof and windshield that reguired 3 visits and 45 days in the shop.

* There was a recall for the gear on the steering rack. We had that done and less than a year later it failed and the steering would snap out of your hands trying to center back making a left turn. This required a whole new steering rack.

There are maybe a half dozen issues I didn’t list as well. We actually contacted a lemon law lawyer as it qualified due to the time and number of repair attempts and are receiving a financial settlement from Mazda as we didn’t want to lose the $7500 EV settlement that expires today and traded it 4 days ago for a VW ID4. My wife really wanted to go the EV route so financially, with the incredible employee lease deals, we made that decision. So far we love it. Admittedly, there is a pretty big learning curve with all of the tech for me but for the next 3 years it will be her daily driver. Our dogs fit great in the rear seat so we are happy.

Here’s hoping we got all of the bad luck and issues out of the way for the next owner of our old CX-90. At least there are getting a vehicle that ran nothing but HPL past the first 800 or so miles!

IMG_9723.webp


IMG_9738.webp


IMG_9739.webp


IMG_9740.webp
 
Thanks for sharing your review/thoughts. Sounds like Mazda dropped the ball on this unit. The VW looks great and I hope it serves you well. VW's seem to be hit or miss. At least you won't have to obsess over what oil to run in it. EV's are a great treatment for oil OCD.
 
@cammyfive79 Enjoy!
I wished to go the EV route for my around town car this year, but I have been having power issues in the log cabin; throwing the kitchen sink while thing blindly looking for a solution, our utility co, "downgraded" my pole step down transformer that I share with a neighbor. I would likely need a very pricey new load centre as my 200A mains breaker is getting fizzy and there are no replacements. The final nail is we have a tough winter up here in NH - plus I have no garage to set up charging and schedule a timed "plugged in warmup".

On a comical side note, what's up with Ford and now VW using this LEO blue trim on the interior?
That is sort of an 80's redux trigger for me. "Take a deep breath, hold it, now slowly blow into this device, sir." "O.K. Sir, turn around and place your hands behind your back".

Again, enjoy the turbocharged six-cylinder torque - without the turbo or the petrol six!

- Arco
 
Last edited:
My neighbor just picked up a new CX-50. Hope he has better luck with it than you with the CX-90.
I drove a cx-50 and while it looked better than a cx-5 otherwise it was worse or the same in every possible way I compared them against each other
after back to back test drives CX-50(loaded turbo model) vs outback xt (same dealer) I went with the outback XT.
 
It seems overall that Mazda is not what it used to be as far as quality. Lots of negative comments about them lately,
 
I drove a cx-50 and while it looked better than a cx-5 otherwise it was worse or the same in every possible way I compared them against each other
after back to back test drives CX-50(loaded turbo model) vs outback xt (same dealer) I went with the outback XT.
The CX-50 has a torsion beam suspension in the rear vs. multi-link in the CX-5. That may be why the CX-50 ride feels harsher. Subaru uses multi-link as well.
 
I believe they overextended themselves with the CX-90 as they tried to make everything in-house. One of the reasons they went with the Toyota powertrain for the CX-50 Hybrid.

We tested them all (not the 90, the CX-30, CX-5, CX-50 - all turbos - and the CX-50 Hybrid) and were completely thrown off by how uncomfortable the CX-50 Hybrid was. Then I managed to get in the tire pressure menu, and it was north of 50psi on all four wheels. Pulled over, deflated ballpark and ended up with 36-37psi which was still too much but infinitely more comfortable.

From there, every time I test drove a vehicle I asked to see the tire pressure first. Dealerships keep the tires overinflated so they don't get flat spots while sitting on the lot. and they don't always remember or care to put them to spec before a test. The difference - especially with the CX-5 and CX-50 - is tremendous.
We got an "overinflated" CX-5 at the first dealership, and the CX-50 at the second one.
 
Good luck with the ID4. (y)

From what I've read, the CX-90/70 had teething issues just as the CX-9 had when it first arrived. But by the time year 3 & 4 arrived everything was worked out. Mazda seems to have 1st/2nd year issues with some of their vehicles however by year 3ish, they seem to be as reliable as anything(typically). Which is to say that Mazda is letting the customers be their guinea pig but they attack the issues/problems really quickly to correct those problems, the way it should be done. Don't let the problems linger!
 
Seems like recent Mazda with new releases like CX-50 and CX-90 have serious teething pains. Not sure they sorted themselves . Other people on this forum reported similar .
 
Seems like recent Mazda with new releases like CX-50 and CX-90 have serious teething pains. Not sure they sorted themselves . Other people on this forum reported similar .
The first 12-18 months of production for any new model or ground-up redesign (new chassis/engine) tends to be problematic nowadays.
 
The most dangerous was a wing adaptive cruise control system that would emergency brake on the highway when a large truck entered a curve 1/8th mile ahead of you. We almost got rear ended by traffic behind us several times because of this.
I have had this same issue with my 25 cx30 I got late last fall. It also reads median barriers on curves as a obstruction along with the "unexpected braking" when it does. It can be very aggressive and down right scary when it happens. I dislike the auto cruise so much I disable it and revert to regular cruise actions we all grew up with. Problem is it's three or four layers deep in the computer and it resets every time you restart the car. Now my new Mazda3 isn't any where as aggressive. Just returned from a 500 mile trip with no surprises so I'm wondering if Mazda did some reprograming of the system over the last 6 to 8 months. My 3 does have a more aggressive lane control assist where you can actually feel the car being pulled back when you cross lines without using a turn signal. Fortunately it's not too aggressive and you can easily drive thru the pull if that is the intent. On my cx30 lane keep assist is pretty much non-existent except for a steering wheel vibration and visual signals on the dash.
 
Not that I currently have a Mazda vehicle but, my Toyota Venza is similar in LKA so, I only use it on the hiwy on long journeys where I may get too relaxed. It's not real aggressive but can be annoying just the same. I did play with it when the car was new and It's east to turn off from the steering wheel and I do so under normal driving around town or even jumping to an on ramp/off ramp for just a few miles.
 
Thanks for sharing your review/thoughts. Sounds like Mazda dropped the ball on this unit. The VW looks great and I hope it serves you well. VW's seem to be hit or miss. At least you won't have to obsess over what oil to run in it. EV's are a great treatment for oil OCD.
Don't forget gearbox/gear reduction. Hyundai/Kia EVs back in 2020ish got so dirty so fast they smoked the power transfer diff. No magnet inside or plug magnet, if I remember right. If I remember the forum fix was a drain plug magnet and 3 dumps equally spanned in the first 25,000 till the diff was fully broken in So depending on the design/manufacture, they still need quality oil. At least with Hyundai/Kia metallurgy choice is always in question, and must be babysat.
 
Back
Top Bottom