- Joined
- Sep 28, 2002
- Messages
- 39,799
Exactly my point. You're dealing with a lowball filter there from Hastings. You were dealing, almost exclusively, with a low ball filter from Champ. If any durability issues are going to arrise, it will be with those filters, regardless of whose you choose. Now quality of manufacturing is a different issue. If Champ is all that lame, thoroughout their lines ..then M1, Bosch, and all the rest are just as much junk.quote:
Gary,
I was not trying to slam on Hastings. I think they are one of the best filters out there. But there is definitely a big quality difference in the Casite line. The media used was similar to what I am seeing in the low end Champions, very brittle after use. I don't know how long this filter was used but the oil was pretty dark colored. I am not implying to add and Hastings or Baldwin filter to a do not use list, just observing what I saw with one particular filter. Again, there was no actual torn media in the filter.
So, before I ditch all my ST filters ..or brand M1 and all the rest of Champ's lineup junk ..I'll wait and see if I run into any issues in those that I use and cut open. I would be truly interested if you find a remarkable decrease in defect rate after you've purged all the Warners from your recurring clientle. I would also be interested if the failure rate was commensurate with the cost difference of the NAPA over the Champ. You could probably then plug that $$ figure back into a Champ line that more reflects the quality of the Proline and get like results.
You're probably one of the only ethical quicklube owners out there...or at least the only one interested in these issues. The name of the game in high volume retail service is low costs. The market dictates your retail price. Hence the different providers of such market vendors shaves every nickel to be competitive. This works for your distributor as well as for business owners just like you. It all adds up ..and you'ld have a very hard time, without tremendous personal sacrifice, providing top shelf filters and still turn a decent profit.
So essentially you've stepped up in quality and you're paying for it. This has little bearing on what the average consumer can expect in their purchases. This isn't a comparison of consumer versus industrial, where it is truly a "pay me now..or pay me later" situation. It's one of consumer vs. commercial where you don't pay now ..and someone else pays later (in most cases ..so much so that profits obviously outstrip liabilities). Most here would not buy food service bacon either. It's not honey or maple cured and isn't the best tasting ..but a resturant owner that's slinging $0.99 breakfast specials to compete isn't going to go down the local grocery to buy the better stuff ..nor can he afford to be competitive using it in his business based on consumer demand for $0.99 breakfasts.
So I can't really find a reason to change my behaviors based on this discovery. You certainly had cause to, and in doing so, have my admiration for having scruples and the courage to back them in cash.