I have two Shinco dehumidifiers I bought from Amazon and they are fine except for one issue. If I connect up a short 18" garden hose and drain to condensate pump the drain water fills the internal tank and eventually shuts the unit off. I need to put a piece of cardboard under the front two wheels and then the drain water runs out the drain hose. Both units do the same. I think the company is in Korea and no response to emails.
Hard to believe they designed it to need cardboard under the front wheels to get it to drain properly.
One question I do have is they have a drawing of the drain hose going into a condensate pump. They do not want the hose going near the bottom where it will be immersed in water some of the time. They want it just into the condensate pump so it is not immersed in water. I cannot see why it it would make a difference.
The dehumidifier drain is about 6" above the condensate pump and the drain hose is short and direct. No loop or sag.
Hard to believe they designed it to need cardboard under the front wheels to get it to drain properly.
One question I do have is they have a drawing of the drain hose going into a condensate pump. They do not want the hose going near the bottom where it will be immersed in water some of the time. They want it just into the condensate pump so it is not immersed in water. I cannot see why it it would make a difference.
The dehumidifier drain is about 6" above the condensate pump and the drain hose is short and direct. No loop or sag.