- Joined
- Dec 28, 2014
- Messages
- 2,853
They all try to upsell, sometimes techs will get a bit lazy and try to upsell based off mileage points. For example, they might look at a car with 50,000 miles and say you need a tranny service or whatever...even though you just did it. They may not actually look at the tranny fluid. This happens.
Something like power steering fluid? They probably assume no one ever changes it or even looks at it, so when it gets to a certain mileage point it can be very easy to mistakingly think the car needs it. These guys are moving fast, they see cars every second of the day - sometimes they lose sight of things like care, or the customer - it just becomes a number.
On the other hand some places are just pushy and will sell you things you don’t need.
Something like power steering fluid? They probably assume no one ever changes it or even looks at it, so when it gets to a certain mileage point it can be very easy to mistakingly think the car needs it. These guys are moving fast, they see cars every second of the day - sometimes they lose sight of things like care, or the customer - it just becomes a number.
On the other hand some places are just pushy and will sell you things you don’t need.